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BUG - Bad File Extensions from Short Circuit Task

MattH

Running MediaBin 4.5

I have a number of tasks which ingest files of various formats and automate conversion to different sizes and file formats. No matter what file format encoder is creating my destination file, the fileextesion reflects the filetype of the source file, not the file type I created.

This is a major pain and should never have gotten to a shipping product.

I can add the correct extension before the incorrect one by typing it into the HotFolder Suffix for the out file, but I end up with a file that has a correct extension followed by an incorrect extension.

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Comments

lyman

Greteings. I am not intimate with the UI of the Hot Folder editor and so I will post a follow-up once I get my question answered internally, but I can explain that adding the extension is an optional server feature ("add default extension"). If left unchecked it assumes that one wants to preserve the filename. This is a checkbox in the Windows Native Client. I will get back to you once I get reminded of how it is invoked in the Hot Folder editor.

By the way, the specific will depend on the tasks used. In particular if you use the AGS Encoder which is polymorphic, the program assumes that you are specifying the outgoing extension manually as a parameter.

More soon,

Lyman Hurd
MB Server Team

MediaBin Server Team
Interwoven, Inc.

lyman

Aha! On further examination while this is a setting in the server, it is meant to be always on in hot folders. I guess that one slipped through. One of the features of 4.5 was an almost complete overhaul of hot folders. If you would redirect your email to support@interwoven.com we can get a patch out.

Thanks for catching it,

Lyman Hurd
MediaBin Server Team

MediaBin Server Team
Interwoven, Inc.

Migrateduser

Hello,

any news on this patch? A target date would be nice Smiley Happy

We are planning to upgrade to 4.5, but we will have to wait until this problem is solved because we have a rather large number of Hot Folders in production that do format conversions.

Folco Banfi

lyman

Greetings,

The patch is currently in testing and should be available shortly. Please contact support to make sure you are notified when it becomes available.

Thanks,

Lyman Hurd
MB Server Team

MediaBin Server Team
Interwoven, Inc.

lyman

I have just been informed that Hot Folder Patch #58091 should now be available on the support site.

Cheers,

Lyman Hurd
MB Server Team

MediaBin Server Team
Interwoven, Inc.