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Unable to log in

mangetak

Hi,

I´m getting an error while loging saying "A property was not set in the configuration file" I though it could be a license issue but the key is correctly set in the iw.cfg. Anyone has faced this problem before?

Thanks in advance

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nipper

need more info than just this

what TS level ? What OS ? ALl users or 1 user ? Have you checked the log files ? is /iwmnt mounted ?

mangetak

Well we have TeamSite running on a Windows 2000 and we are having this issue for all users. But I just checked about /iwmnt being mounted and you are right. It´s not mounted. I´ve checked the iwserver service and if i try to restart it manually I get this error:

"Windows could not start the Interwoven TeamSite on Local Computer. For more information, review the System Event Lof. If this is a non-Microsoft Service.... and refer to service-specific error code 1067. " Any clue?

If i do an "iwreset -a" i get

Resetting iwserver. This operation takes some time
Please wait...
ERROR:02004: No server found

Thanks again in advance

Edited by mangetak on 06/07/04 01:46 AM (server time).

lhdavis

If you are on Windows 2000, you should reboot the server so that all of the processes are started back up in the proper order rather than attempting to restart the services manually.

If you are still experiencing problems, sounds like it's time for you to open a case with Interwoven Support.

Luke Davis
Open Technology Group, Inc.
luke.davis@med.va.gov

Adam Stoller

1067 sounds familiar - are you sure your licence key is set correctly in the iw.cfg file (no white-space after any of the license_* values; no hostname or domain name changes since the license-information was used to generate the license information, etc.)?

--fish
Senior Consultant, Quotient Inc.
http://www.quotient-inc.com

nipper

What do the teamsite logs say ?

restart the server & look at the last 50 lines of the various log files, also check your license.

You do not happen to have TS5.5 on 2K SP4 do you ?

iwovGraduate

What is your TS version ? SP level ?

You are getting the "No server found" on iwreset because TS is not running.

Seems to be lic key problem. Did you verify that you have a valid license ?