Documentation about workflow rules

Fabio

Hi,

I am looking for some documentation about workflow creation rules in order to answer questions like:
1) Is there a limit of approvers that I can use in a workflow?
2) If a approver is not available, is there a way to redirect the approval flow?
3) And other questions like these...

Could you help me?

Thank you.

Adam Stoller

You might consider going through some workflow training - especially if you can go to a lecture/lab type class - as you can ask questions like this and get the instructor and other classmates to assist in answering the questions.

However, [1] there is no hard limit on the number of users (approvers or otherwise) who can be associated with a workflow - but the more individuals you have involved the more complex the workflow is likely to be (or are you talking about grouptasks where N users can be in a pool of which one takes ownership of the task?). [2] There are a number of ways to deal with an unavailable task assignee - you can use a timeout on the task to redirect to an administrator or the owner of the workflow (or master user) can re-assign the task via the Job Admin menu options within the TS GUI, or they can do it from the command line using existing CLTs, or they can use a custom menu item designed to do essentially the same thing. [3] I suggest you read the manual and the workflow tutorial supplement (available on DevNet - just search for it on the site)

--fish
Senior Consultant, Quotient Inc.
http://www.quotient-inc.com