nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

TeamSite 6.0 ContentCenter Pro. Exception

System

After I upgrade from TeamSite 5.5.2 SP1 to TeamSite 6.0 (On AIX platform). When I browse to main branch(/iwmnt/xxxx/main), I will get a Java Exception:

I can browse any file at AIX command line. I create another backing store to store our data.
the /iwmnt/xxxx/main exist.

How can I solve them.

It is very emergency, we must go this site go production at the Month.

java.lang.NullPointerException
at com.interwoven.ui.teamsite.ccpro.filesys.TreeUtils.getTreeNodeHash(TreeUtils.java:76)
at ccpro.filesys.branch_navigation.lists.list_branches_jsp._jspService(list_branches_jsp.java:348)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:137)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:432)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:356)
at com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:263)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:204)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2415)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:223)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:594)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:392)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:565)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:619)
at java.lang.Thread.run(Thread.java:512)

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Comments

Migrateduser

Aren't Java exceptions so user friendly? Did you open a support case?

Dave Smith
Sr. Software Engineer
Nike, Inc.
(503) 671-4238
DavidH.Smith@nike.com

abackenr

there was a lot of work done on this piece of code for teamsite 6.1, so i'm hoping that this bug doesn't exist there. please open up a support case, and consider downloading 6.1.

also note that /iwmnt/xxxx/main is not a valid vpath so i'd expect you to get some sort of error (just not the one you're getting). in the ui, i'd expect things to work if you navigate to /xxxx/main.

ariel

staff engineer @ interwoven

nipper

>there was a lot of work done on this piece of code for teamsite 6.1, so i'm hoping that this bug doesn't exist there. please open up a
>support case, and consider downloading 6.1.

So if you are running AIX (like the original post) your are SOL.

But at least it was acknowledged as a bug.

Migrateduser

I believe TS 6.1 version is not available yet for AIX. We are currently having a simmilar issue after upgrading form 5.5.2 to 6.0 on AIX. This server crashing issue seems more related to servlet engine. TS is going down 4-5 times ina day. Currently IW techsupport is looking onto it. Jackson please post any updates u get on the issue.

Anand

nipper

>I believe TS 6.1 version is not available yet for AIX. We are currently having a simmilar issue after upgrading form 5.5.2 to 6.0 on AIX.

AIX is the stepchild to the Solaris/WIndows family. It will always get neglected.

Andy

lhdavis

Redheaded stepchild at that.

Luke Davis
Open Technology Group, Inc.
luke.davis@med.va.gov

Adam Stoller

Redheaded? Wouldn't it be "big blueheaded"?

--fish
Senior Consultant, Quotient Inc.
http://www.quotient-inc.com

Migrateduser

Hi:

I test this for some case:

In our environment, We build three storage:

/opt/store/default ---> create by TeamSite installer
/opt/store/B2C --> Create By ourself
/opt/store/B2E --> Create By ourself

When I navigate into //<server name>/default ---> everything is ok
When I navigate into //<server name>/B2C ---> everything is ok
When I navigate into //<server name>/B2E ---> it will get java exception

But, when I login to AIX system, and use command line to browse file system
all content in B2E is ok, and I can do anything on those file system.

I think is the problem at function getTreeNodeHash() at TreeUtils this class.

ps. I have this problem at Windows platform when we install test environment and migrate from TS 5.5.2 + SP4 to TeamSite 6.0
In Windows platform, we use migrate not clear installation then migrate the backing store.

I had try to check backing store, everything is OK