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Unable to start launchpad applet

Priti

Hi-

I am unable to start launchpad applet using TS 5.0 and windows XP sp1. Any ideas?

Thanks

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smenon

I don't believe that we support WinXP for TeamSite 5.0.x. In fact, we just announced the formal end of life for TeamSite 5.0.x. You should consider upgrading to the TS 6 platform.

--Sunil Menon
Product Manager
Interwoven, Inc.

nico

What browser and version you using? os?

civ3

I used to have this problem before. But it's on TS6. Anyway try to check if you have Sybase software installed on your client machine. They have some conflicts with the java package used by Lanchpad.

civ3.

Priti

I am in the process of upgrading, however still using 5X until november. So there is no way to get this to work on a XP machine?

Thanks

Migrateduser

Priti -

Maybe someone will chime in and say XP works for them, but it's
definitely not been tested (5.0 is too old).. however, having said
that... tell us more about the symptoms..

You should open up the java console and look for errors. Also, which
JVM are you using? Do applets in general work on this machine?

A fair amount of effort went into getting XP & LaunchPad to work with
5.5 TeamSite SPs.. so, you should expect some problems...

Jason Heirtzler
Interwoven Engineering

Migrateduser

If you have specific requirements for op systems and teamsite versions it's a good idea to open a support case. THat way your requirements can be tracked. Of course compatability testing a downrev version with an up rev version is not something we'd undertake lightly, but there might be a big enough business case. It's worth logging it at support at any rate.

lissa