Email Notification When Conflict Prevents Submit?

B80116

Hi Everyone,

In one of our workflows, the submit task owner is the workarea owner. If a conflict is detected during the submit task and the task goes into "resolve conflict" mode, the workarea owner sees the submit task in his tasklist and can then use it to resolve the conflict. So far, so good.

I have been asked to modify the workflow to send an email to a group of people when the submit task goes into "resolve conflict" mode, so more people than just the workarea owner are alerted to the conflict situation.

Have any of you implemented something like this? Since the "resolve conflict" is part of the submit task, I can't see that there is a way to transition to an external task to send an email. And then I would want to somehow drop back into the submit task so the conflict could be resolved.

Is there a way to check for conflicts without actually doing a submit? If so, I could do that before attempting the submit, send the email if there are conflicts, and then transition to the submit task.

Thanks for any suggestions you can offer.

John

B80116

Hi again,

I just found this thread on the same topic initiated by Smitty77 way back in November of 2002.

http://devnet.interwoven.com/forums/cgi-bin/showthreaded.pl?Cat=&Board=DOWNLOADS_WORKFLOWS&Number=5971&page=&view=&sb=&o=&vc=1#Post5971

It doesn't look like anyone at that time had actually implemented a conflict email notification, but there are a couple of suggestions.

Mr. Smith, sir, were you able to successfully implement any of the suggestions you received as a result of that posting?

John

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