Document Folders

System

I'm very new to WorkSite - so apologies if this is one of those dumb questions.

I've created a new workspace, and in it a document folder structure - all stemming from a single folder. In my test database I only have two users - and I've given both users full access to both the workspace and all of the folders.

However, if I go in to the WorkSite Web, as the second user - they do not see all of the folders - some of the structure is missing. I've tried stopping and starting the server service - but this has made no difference. If I search for a document that is in one of the folders, it finds it and even displays the missing folder when I perform a "Where Used" nothing is displayed.

In FileSite everything is displaying properly. Where should I be looking?

Migrateduser

Which version of worksite web are you using? Prior to Worksite 8.0 - Worksite use to maintain a XML file for each workspace. Hence if you add a folder outside of worksite it will not be visible in worksite web