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Opendeploy base server dies
ts_user
We have been seeing this issue recently where the Opendeploy base (Sender) dies without a trace in the log files. The only errors I find is "ERROR - Error loading JNDI context JndiContext-11." in the servername_eventReporting.log file. We are on Windows 2k TS 5.5.2 SP3 and OD 5.6 SP1.
When the users try to deploy files, they get the standard Opendeploy service is not available error.
Locating OpenDeploy service.
OpenDeploy server host: localhost, RMI registry port: 9173
***ERROR - Could not establish RMI connection to the OpenDeploy server.
Please check that the OpenDeploy server is running.
Deployment Failed
The server was working fine for a while and these errors started showing up recently. Did any of you face a similar problem where the Base server dies with out any trace why it happened? I am planning to open a support case with Interwoven but before doing that wanted to check if anyone else had a similar issue and found a fix to the problem?
Thanks in advance.
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Comments
mgal
ERROR - Error loading JNDI context JndiContext-11(
https://support.interwoven.com/kb/kb_show_article2.asp?ArticleID=50186
) is because OD Admin is trying to connect to the base and as the base server is not up throws that exception. But not sure why the base is crashing.
Thxs,
Mohammed Gazal.
ts_user
Thanks Mohammed for your reply.
Is there any reason why the admin server would start after the base server ( By default the admin server is depending on the Servlet process to start and the base server is set to start automatic)? Also why does the admin server not able to contact the nodes even after retrying every 5 minutes. Is it possible for this to cause the Opendeploy base server to go down?
I have opened a support incident with Interwoven support to help resolve this problem. Waiting to see if I can get the resolution from them to see why this could be happening.
Thanks.