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internal problem
pammi
Hi,
Some times (very rarely) when creating new dcr users getting below error
An Internal problem was encountered trying to create a requirements object for type templatedata/Advertisements
Any body have any idea what could be the reason
User tried to open template for Advertisements he got the above error on template after that again he tried it is working
Thanx in advance
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Comments
nipper
You need to provide a lot more information than that.
What rev of TS ? What OS ? What client ?
Are there inline callouts or formapi calls in the DCT ? You may want to post the DCT.
We get intermittant templating errors (invalid XML) since we have a callout that produces a
XML string for a scrolling list. If that callout fails, it is empy and we get that type of error.
ANdy
pammi
We do have callouts and inline in dct and i am using formapi too
I am using TS5.5.2 on solaris
Thanx for your quick reply
Edited by pammi on 10/27/04 10:16 AM (server time).
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nipper
Next time it happens (if it happens with any frequecy) try running the inline from a command line. See if it will respond properly. If it is intermittent then you may have a connection issue. You may want to put some debugging or error logging in the scripts you run.
When does the formapi run ? On what events ? If it is when the DCT is opened, then that could be the culprit.
HTH
Andy