Error in Approval Workflow

frogman

Hi,

Win 2003 Server
Teamsite 6.1 SP2

Our approval workflow has gone haywire - it's only in test at present!

Workflow is:

User Submits and Selects Approver --> Generate Content --> Metatag --> Email Approver -->Accept --> Submit/Deploy
OR
User Submits and Selects Approver --> Generate Content --> Metatag --> Email Approver -->Reject --> User (Author) Review --> Metatag

The Approver is getting the email OK. Clicks on Approve/Reject button and browser opens Accept/Reject Form. When user selects and hits "Next" the following error occurs:

com.interwoven.cssdk.access.CSAuthorizationException: (Operation not permitted)
at com.interwoven.cssdk.workflow.jni.CSTaskJNIServer.chooseTransition(Native Method)
at com.interwoven.cssdk.workflow.jni.WorkflowServiceAdapterImpl.chooseTransition(WorkflowServiceAdapterImpl.java:91)
at com.interwoven.cssdk.workflow.impl.CSTransitionableTaskImpl.chooseTransition(CSTransitionableTaskImpl.java:34)
at com.interwoven.ui.teamsite.workflow.task.TransitionTaskCommand.doTransition(TransitionTaskCommand.java:408)
at com.interwoven.ui.teamsite.workflow.task.TransitionTaskCommand.execute(TransitionTaskCommand.java:388)
at com.interwoven.ui.teamsite.workflow.task.TaskBaseCommand.execute(TaskBaseCommand.java:151)
at com.interwoven.ui.base.impl.command.CommandHandler.doExecuteCommand(CommandHandler.java:875)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandDescriptor(CommandHandler.java:721)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandID(CommandHandler.java:604)
at com.interwoven.ui.base.impl.command.CommandHandler.runCommand(CommandHandler.java:437)
at com.interwoven.ui.base.impl.command.CommandCallbackContextImpl.callback(CommandCallbackContextImpl.java:45)
at com.interwoven.ui.base.wizard.WizardCommand.execute(WizardCommand.java:122)
at com.interwoven.ui.base.impl.command.CommandHandler.doExecuteCommand(CommandHandler.java:875)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandDescriptor(CommandHandler.java:721)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandID(CommandHandler.java:604)
at com.interwoven.ui.base.impl.command.CommandHandler.runCommandLoop(CommandHandler.java:245)
at com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:256)
at com.interwoven.ui.base.impl.command.CommandServlet.doPost(CommandServlet.java:347)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:209)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2415)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:223)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:594)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:392)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:565)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:619)
at java.lang.Thread.run(Thread.java:479)

A pop op opens with "Task [task num] cannot be finished: [task name] ([task num])"

Help! (Thanks)

kshitiz

Check the owner of the task...

Kshitiz Sharma
BT Wholesale | CMS
Mahindra British Telecom