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Ownership of iw-home on Solaris
mike_jaixen
I have been working off and on with an upgrade of TeamSite to version 6.5 on Solaris 9. We are doing this install on a clean box. Twice now I've come to a halt because I don't have root access to the server and have been changing file ownerships to allow me to update configuration settings. Both times, I've apparantly changed a file ownership or permission on a file that TeamSite needs "just so". Support tells me to revert the permissions back to the original and leave them alone, which makes it impossible to work with if you don't have root access
I'm sure I'm not the first person to come across this problem; how do other enterprises do it? Any thoughts?
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Adam Stoller
get sudo access.
if they won't give you sudo access - get another job -- it's not worth the hassle of trying to perform administrative tasks on a system where you're not given administrative abilities. Either that, or get a chair next to the system administrator and sit there with them telling them "do this, do that, now do this" throughout the entire installation process. You'll either get sudo priveleges, get released from your job, or find empty space around you as you just drove the sysadmin crazy and they had to take leave for medical reasons ;-)
--fish
Senior Consultant, Quotient Inc.
http://www.quotient-inc.com
DavidMusser
I'm a huge fan of hooking the server up to a projector so that all of the sys admins can watch the install process as you tell the sys admin what to do while he installs.
David R Musser
Eye Street Software
540-542-5257
dmusser@eyestreet.com
Win2k, TS 6.5 SP1, OD 6.01
iwovGraduate
TeamSite needs to be installed as root, run as root and needs certain files to be owned by/suid root. Thats the way the product was designed and thats the way it works. Period.
You're certainly not the first person to come across this problem since many organizations have a separate group that has exclusive root priviledges but do not manage TeamSite. In most cases TS administrators would have to work with those system admins to accomplish installs and routine administration/maintenance (updrades, configuration changes, etc.)
I would suggest you have your admins perform the upgrade for you. If they don't want to do it (their job?) they'll have to give you (or whoever will do the install/upgrade) root access.
Since you are doing an upgrade, I assume you have an older version of TeamSite already installed. You might want to look into how that was done. I sincerely doubt if it was installed as a non-root user but it will help you to justify what you need to do now and/or you can probably follow the same channels to get your upgrade done.
DavidMusser
On a serious note... you may want to contact support, or the sales rep... they have to deal with that a lot, and may have some documentation that could help you.
David R Musser
Eye Street Software
540-542-5257
dmusser@eyestreet.com
Win2k, TS 6.5 SP1, OD 6.01