No access to Workarea tab

HolgerOstermann

Hello,

I have worked with a TeamSite 6.1 account on two different PCs and suddenly, I could not access the workarea tab when I logged in again (also on the second PC). The affected user account still see the menu bar (but nothing below); workflows still work. A javascript error "Unable to find link instance fs_navigate_to_parent" and then an error windows with "String index out of range: -28" appeared (with detail information:
Root cause:
java.lang.StringIndexOutOfBoundsException: String index out of range: -28
at java.lang.String.substring(String.java:1591)
at ccpro.filesys.main_jsp._jspService(main_jsp.java:597)
...
).
Other user accounts continue to work (the UI has some customization).
Has anyone experienced something similar or is there a way to reset a single user account in TeamSite.

Thank you and best regards,

Holger

Migrateduser

A guess, but perhaps there's an issue with the JVM version on the 2nd machine?



lissa