Installation TeamSite 6.0.0 Webapps Problems

Hi,

My plataform is Windows 2000 Server SP4. I have installed TeamSite 6.0.0, but at the end of installation an error compiled ocurred with install of webapps. It is the follow:

C:\>iw-home\iw-perl\bin\iwperl c:\iw-home\install\install_webapps.ipl -f -r
Stopping Interwoven UI services... done.
Removing webapp content_center... done.
Installing [ base.tk.war teamsite.tk.war vpreview.tk.war formspub.tk.war metadat
a.tk.war ccstd.tk.war ccpro.tk.war customer ] as webapp content_center... Except
ion in thread "main" java.net.UnknownHostException: java.sun.com
at java.net.InetAddress.getAllByName0(InetAddress.java:566)
at java.net.InetAddress.getAllByName0(InetAddress.java:535)
at java.net.InetAddress.getByName(InetAddress.java:444)
at java.net.Socket.<init>(Socket.java:95)
at sun.net.NetworkClient.doConnect(NetworkClient.java:45)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:334)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:520)
at sun.net.www.http.HttpClient.<init>(HttpClient.java:270)
at sun.net.www.http.HttpClient.<init>(HttpClient.java:280)
at sun.net.www.http.HttpClient.New(HttpClient.java:292)
at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:417)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:510)
at java.net.URL.openStream(URL.java:793)
at org.apache.xerces.impl.XMLEntityManager.setupCurrentEntity(Unknown Source)
at org.apache.xerces.impl.XMLEntityManager.startEntity(Unknown Source)
at org.apache.xerces.impl.XMLEntityManager.startDTDEntity(Unknown Source)
at org.apache.xerces.impl.XMLDTDScannerImpl.setInputSource(Unknown Source)
at org.apache.xerces.impl.XMLDocumentScannerImpl$DTDDispatcher.dispatch(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.DTDConfiguration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.DOMParser.parse(Unknown Source)
at org.apache.xerces.jaxp.DocumentBuilderImpl.parse(Unknown Source)
at com.interwoven.webapp.TaglibMunger.read(TaglibMunger.java:359)
at com.interwoven.webapp.TaglibMunger.addInput(TaglibMunger.java:158)
at com.interwoven.webapp.PhantomWebapp.copyFrom(PhantomWebapp.java:101)
at com.interwoven.webapp.WebappMunger.addInput(WebappMunger.java:79)
at com.interwoven.webapp.WebappMunger.main(WebappMunger.java:185)
Configuring JSPs... Missing directory C:\iw-home/httpd/webapps/content_center/WEB-INF!
OK.
Unable to open C:\iw-home/httpd/webapps/content_center/META-INF/toolkits.xml at
c:\iw-home\install\install_webapps.ipl line 335.
-----------------------

But, I have solved this problem with a change in header line of the tld files of tsadmin.war and base.tk.war. I read this error in other message in this forum. Then, I execute again the command to install all webapps, and the result is an other new error::

C:\>iw-home\iw-perl\bin\iwperl c:\iw-home\install\install_webapps.ipl -f -r
Stopping Interwoven UI services... done.
Installing [ base.tk.war teamsite.tk.war vpreview.tk.war formspub.tk.war metadata.tk.war ccstd.tk.war ccpro.tk.war customer ] as
webapp content_center...

Configuring JSPs... 2005-05-13 12:39:28 - ERROR-el archivo '\vpreview\util\check_links.jsp' ha generado
la excepcion general siguiente: java.lang.NullPointerException

error Smiley Surprised

rg.apache.jasper.JasperException: Error compiling \vpreview\util\check_links.jsp
at org.apache.jasper.JspC.processFile(JspC.java:596)
at org.apache.jasper.JspC.execute(JspC.java:801)
at org.apache.jasper.JspC.main(JspC.java:823)
... file:///C:/iw-home/httpd/webapps/content_center/WEB-INF/jspc/web.xml: Premature end of file.
Line 1, Column 1 OK. !!! Warning !!!

WEB-INF/webapp.ver is not found in tsadmin.war.
C:\iw-home/httpd/webapps/tsadmin.war will not be installed on the system.
Please upgrade the product package in order to re-install tsadmin.war.

No war file is installed for the requested webapp tsadmin.
Additional information can be found in C:\iw-home/httpd/webapps/installinfo/webapps_depend.log.
!!! Warning !!!

WEB-INF/webapp.ver is not found in tsadmin.war.
C:\iw-home/httpd/webapps/tsadmin.war will not be installed on the system.
Please upgrade the product package in order to re-install tsadmin.war.

Installing [ eventsubsystem.war ] as webapp eventsubsystem... Configuring JSPs... ... done.
-------------------------------------

I am not be able to solve this error. Can someone help me?

Thanks. Gerard.-

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Comments

Michael

Hi Gerard,

You are attempting to install 6.0 onto an unsupported platform - W2K SP4. I can tell you from experience that it is not going to work.

Check out the compatibilty matrix for 6.0 at: http://support.interwoven.com/resources/products/compatibility/teamsite600.asp

If you have any say in the matter then I would suggest installing a more recent release.

Kind regards
Michael

Gery

Thanks for response.

But in the install guide documentation, the software requirements are: "Windows 2000 SP2 and SP3"

I think that my platform W2K SP4 includes SP1, SP2, SP3. Is it true?

Thanks.

Michael

You are correct in saying that the software requirements are: "Windows 2000 SP2 and SP3"

You have SP4 -- this is not SP2 or SP3 -- this is SP4. 6.0 does not work on SP4.

I know this probably seems odd - welcome to the world of TeamSite

If you want to run TeamSite 6.0 then install W2K SP2 or SP3.

Cheers
Michael

Adam Stoller

The problem is that while SP4 may include SP2 and SP3 - it *also* includes additional changes -- and it is those additional changes which may cause incompatibility.

Frankly, you really should try to upgrade to at least TS 6.1 or, preferably, 6.5 rather than trying to push too much forward with 6.0 -- the latter releases contain many bug fixes and enhancements over the initial 6.0 release.

--fish
Senior Consultant, Quotient Inc.
http://www.quotient-inc.com

smenon

Fish is right.. If you are starting fresh why would you pick a version that was released so long ago. You should be looking to install TS 6.5 SP1.

--Sunil Menon
Product Manager
Interwoven, Inc.