Strange results with Front Office

Bill Klish

TeamSite 6.1 SP2
Windows 2003
Front Office 5.6.2 plus patch

Client
Windows XP SP1
Office XP

Both computers are on the same subnet

I am able to connect to the server using the front office configuration wizard on the client machine. I get the list of workareas and am able to connect and see the contents in the root of the workarea. However, if I try to change to another directory within the briefcase, it hangs for a second and then does nothing. However, if I try to open a file from the briefcase inside another application (like word), I am able to browse all of the directories without an issue. I can save, checkin, etc.

After trying to click into a directory, when attempting to log out of the client windows session, there is a hung Desktop Proxy process that I need to repeatedly kill. It seems like a network issue here, but am not sure where to look for any errors.

Can someone help?
If I login via the briefcase on the actual server, I am able to browse the folders in the briefcase without issue.

jzhuang

You can work around the problem by go to Explorer -> Tools Menu -> Folder Options -> View tab->

Uncheck the "Launch folder windows in a separate process" checkbox. Choose apply.

Then kill all explorer.exe process from task manager, restart explorer.exe from task manager. It should work then.