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Workroute MP - Forms Manager

magikandrea

I've got a problem with the Forms Manager.
When I run the formsmanager.bat file, I can see the Forms Manager dialog. Then I insert my username and password, I specify my cluster then I click Login.
After some seconds I receive the following error:

-----------------------------------------------------------------------------------------------
Forms Manager cannot connect to the Workflow Server.
The WorkRoute MP admin may be locked out.
Please contact your support staff to unlock the WorkRoute MP admin
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What can I do to solve this problem?

Thank you for your help!

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Comments

ASHU3i

HI,
We were also facing a problem while logging in to the FM.However when we moved to SP1 the problem was sorted out automatically.
What is the version u r on?
Rgds

magikandrea

Hi, the version is SP1 Hotfix B4.
I solved the problem by re-initializing the Enterprise Workflow facility.
I don't know why this solution was good, I just tried.
Actually I can't understand which was the problem.