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library manager import error

catorarn

server: solaris9
MP41SP1HFB5
bug 32817

Hi all,

When I am importing an LDAP group in the library manager UI, I get this error in cms.ImLibraryManager.idefix.log:

Mon Sep 19 11:53:53.184: INFO [Thread-27] Resource found in relative local filesys: file:/opt/ws-home/mpserver/config/ldap.properties
Mon Sep 19 11:53:53.399: ERROR [Thread-27] error: exception=javax.naming.directory.SchemaViolationException: [LDAP: error code 65 - Object Class Violation]; remaining name 'ou=group,dc=eurosupport,dc=interwoven,dc=com'
at com.sun.jndi.ldap.LdapCtx.mapErrorCode(Unknown Source)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(Unknown Source)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(Unknown Source)
at com.sun.jndi.ldap.LdapCtx.c_modifyAttributes(Unknown Source)
at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_modifyAttributes(Unknown Source)
at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.modifyAttributes(Unknown Source)
at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.modifyAttributes(Unknown Source)
at javax.naming.directory.InitialDirContext.modifyAttributes(Unknown Source)
at com.imanage.cms.t2.gui.directoryclient.ldap.providers.NetscapeProvider.ensureSyncIDClass(NetscapeProvider.java:207)
at com.imanage.cms.t2.gui.directoryclient.ldap.providers.NetscapeProvider.setSyncID(NetscapeProvider.java:197)
at com.imanage.cms.t2.gui.directoryclient.ldap.LDAPEntry.assignSyncID(LDAPEntry.java:334)
at com.imanage.cms.t2.gui.directoryclient.synchronizer.Synchronizer.createTrusteeFromLDAPEntry(Synchronizer.java:491)
at com.imanage.cms.t2.gui.directoryclient.synchronizer.Synchronizer.importRoot(Synchronizer.java:387)
at com.imanage.cms.t2.gui.directoryclient.synchronizer.Synchronizer.performImport(Synchronizer.java:181)
at com.imanage.cms.t2.gui.directoryclient.controllers.DsController$ImportTask.<init>(DsController.java:358)
at com.imanage.cms.t2.gui.directoryclient.controllers.DsController$1.construct(DsController.java:304)
at com.imanage.cms.fcgui.tools.SwingWorker$2.run(SwingWorker.java:109)
at java.lang.Thread.run(Unknown Source)
com.imanage.cms.exceptions.base.GeneralException: [LDAP: error code 65 - Object Class Violation]
at com.imanage.cms.t2.gui.directoryclient.ldap.LDAPEntry.assignSyncID(LDAPEntry.java:338)
at com.imanage.cms.t2.gui.directoryclient.synchronizer.Synchronizer.createTrusteeFromLDAPEntry(Synchronizer.java:491)
at com.imanage.cms.t2.gui.directoryclient.synchronizer.Synchronizer.importRoot(Synchronizer.java:387)
at com.imanage.cms.t2.gui.directoryclient.synchronizer.Synchronizer.performImport(Synchronizer.java:181)
at com.imanage.cms.t2.gui.directoryclient.controllers.DsController$ImportTask.<init>(DsController.java:358)
at com.imanage.cms.t2.gui.directoryclient.controllers.DsController$1.construct(DsController.java:304)
at com.imanage.cms.fcgui.tools.SwingWorker$2.run(SwingWorker.java:109)
at java.lang.Thread.run(Unknown Source)

LDAP is SunOne5.2 on another solaris9 machine. The connection is established and runs through the Directory Administrator so there is no question about read/write errors on the LDAP server.

My ldap.properties file has the following entries:

#LDAP Properties File
MaxChunkSize=20000
DomainContextEnabled=true

nothing more.

My questions are:

a. is the ldap.properties file correct?
b. what is at the root of this issue?

If anyone knows, I would appreciate the feedback!

catorarn

Edited by catorarn on 09/19/05 04:16 AM (server time).

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Comments

dbguy

When using SunONE as the LDAP source, you have to modify the LDAP schema. From the error message, it seems you skipped it. Please refer to the Library Manager documentation for details (WSMPAdminRef.pdf shipped with WorkSite MP 4.1 SP1, search for Netscape/Sun ONE Configuration). I copied it here, but the formatting is awful.

Netscape/Sun ONE Configuration
To extend the Netscape/Sun ONE schema, the server console application must be pre-installed
on the administrator’s machine.
Opening the Console
1. In the console, open the directory using the appropriate password.
2. Within the console, fully expand the directory tree.
3. Click on the Directory Server to open it.
Administrator Reference Manual Add Unique Identifier to LDAP Directory
Interwoven 2/25/04 Page 223
4. Click the Open button near the upper right-hand corner within the console, and a new
Directory Server window opens over the console.
Creating an Attribute
Attributes must be added before object classes. Follow the steps below to create an attribute.
1. With the Directory Server Window already open, double click on the Directory Server to
open a new window.
2. Within the newly opened Directory Server window, click the Configuration tab.
3. Within the Directory tree at left, double click the Schema folder to open it. Finally, click the
Attributes tab.
4. Within the Directory Server window, click the Create button at the bottom. The Create
Attribute dialog box appears. Complete the fields as shown below.
• Attribute name—Within the Attribute name field, enter iManageSyncId.
• Attribute OID—Within the Attribute OID field, enter iManageSyncId-OID.
• Attribute aliases separated with ‘,’ (optional)—This field is left blank.
• Attribute description (optional)—This field is left blank.
• Syntax—Use the drop-down arrow at the right of this field to choose DirectoryString.
• Multi-valued—The multivalued box should not be checked.
5. Once you have created an attribute, click OK. The Attribute Creation pop-up box appears.
6. Click OK within the pop-up box to return to the Directory Server window
Creating an Object Class
An object class can be added only after you have successfully created the iManageSyncId
attribute. Follow the steps below to create an object class.
1. Click the Create button at the bottom of the Directory Server window to create a new object
class. The Create Object Class dialog appears. Within the available fields, enter the
following information:
• Name—Within the Name field, enter iManageSyncIdClass.
• Parent—Within the Parent field, use the drop-down arrow to choose top.
• OID (Optional)—Within the OID (Optional) field, enter iManageSyncIdClass-OID.
2. Scroll down within the Available Attributes field and highlight iManageSyncId.
3. Click the Add button (the lower of the two) to add this new class to the Allowed Attributes
field.
4. Click OK to return to the Directory Server console.
The Netscape/Sun ONE directory server automatically saves all changes. Close the console. This
concludes all changes you must complete within the Netscape/Sun ONE directory server.

catorarn

Hi, thanks for your reply.

I did go through that procedure, however you are correct that I did not do this correctly. Instead of Allowed Attributes, I set the Object Class iManageSyncId to Required Attributes.
After changing that the import succeeded, however the Synchronisation did not work. I fixed that by using Edit Link and taking out the Group Filter.

I believe the server is now working, I can now login to the Configuration Manager UI and I am now troubleshooting some JCE message I get trying to log into the Worksite UI.

thanks for this!

catorarn