VPN & VisualFormat

Environment: TS 5.5 on Solaris 8

I have a user trying to access our TeamSite 5.5 server through a VPN connection; this particular VPN essentially acts as a proxy server, though it changes the URL. So, instead of the browser accessing http://teamsite.mydomain.com, it accesses http://vpn.mydomain.com?param=teamsite.mydomain.com .

Everything seems to work through this URL rewriting except for VisualFormat. VisualFormat tries to download the license information from the TeamSite server, but then rejects it because the license says "teamsite.mydomain.com" instead of "vpn.mydomain.com"

I believe the license information is in /iw-home/httpd/iw/ewebeditpro20/ewebeditprolicensekey.txt , but I'm not sure if I can edit this file in a way to support another server. Any thoughts?

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Comments

mstradling

Not completely sure what stage you have managed to get to, but if VisualFormat is refusing to install you could try getting the user to download/install outside of the TeamSite pop-up.

Go to <iw_server>/iw/ewebeditpro20/clientinstall/visualformatclient.exe save to disk and try running the installer that way (there is a link on <iw_server>/iw/ewebeditpro20/test.htm).

Looking at the licence key on the server and ewebeditpro.js it seems to be a simple string match. The VisualFormat client maks a JS call from ewebeditpro.js to eWebEditProPath + 'ewebeditprolicensekey.txt', where eWebEditProPath seems to be just "/iw/ewebeditpro20", so if it's installed it should be able to retrieve the text file ewebeditprolicensekey.txt OK.

Anyway, hope it helps a bit.

mike_jaixen

The VPN did cause some installation problems for VisualFormat, but I was able to get it installed. What now happens is a popu box saying "Invalid License" appears, and then after clicking through it, VisualFormat appears but in read-only mode. You can view the text, but you cannot update it.