Invalid username/password combination

Hi All,

We have copied the same passphrase file in both systems and configured the deploy.cfg file.

When we are trying to login from OD Admin GUI for accessing the OD Base Server domain user , we are getting the following error:
------------------------------------------------------------------------------------------------------------------

<2005-09-26 13:27:55,425> - <DEBUG> <CSFAccessServer.getCSContext> - In getCSContext. serviceName: localservice user: d4dtpa02\interwoven, appData&colon; iwodrole=od-admin, locale: en_US, serverName: D4APPA01, appContext: OpenDeployAdminServer, lifeTime: 3600000
<2005-09-26 13:27:55,425> - <DEBUG> <CSFAccessServer.getCSContext> - user name token1: d4dtpa02.
<2005-09-26 13:27:55,425> - <DEBUG> <CSFAccessServer.getCSContext> - user name token2: interwoven.
<2005-09-26 13:27:55,425> - <DEBUG> <CSFAccessServer.getCSContext> - In getCSContext, do getService call
<2005-09-26 13:27:55,425> - <DEBUG> <CSFAccessServer.getCSContext> - In getCSContext, do service.authenticateUser call
<2005-09-26 13:27:57,707> - <INFO> <CSFAccessServer.getCSContext> - Login failed for user: d4dtpa02\interwoven, appData&colon; iwodrole=od-admin, host name: D4APPA01, application: OpenDeployAdminServer
<2005-09-26 13:27:57,707> - <DEBUG> <CSFAccessServer.getCSContext> - In getCSContext. Got AuthenticationServiceException.
Message: Error in accessing authentication service
<2005-09-26 13:27:57,707> - <DEBUG> <CSFAccessServer.getCSContext> - In getCSContext. create SOAPFaultException for the AuthenticationServiceException
<2005-09-26 13:27:57,707> - <INFO> <CSFAccessServer.getCSContext> - Login failure reason: Invalid username/password combination. d4dtpa02\interwoven
<2005-09-26 13:27:57,707> - <DEBUG> <CSFAccessServer.getCSContext> - In getCSContext. Throw SOAPFaultException
<2005-09-26 13:27:57,707> - <WARN> <Log4JAdapter.handle> - <ID1127757053098> <WARN> <USR4005> com.interwoven.csfoundation.access.impl.CSFAccessServer - Invalid username/password combination. d4dtpa02\interwoven - EXCEPTION: javax.xml.rpc.soap.SOAPFaultException: Invalid username/password combination. d4dtpa02\interwoven
javax.xml.rpc.soap.SOAPFaultException: Invalid username/password combination. d4dtpa02\interwoven
at com.interwoven.csfoundation.access.impl.Util.makeSOAPFaultException(Util.java:114)
at com.interwoven.csfoundation.access.impl.Util.authenticationServiceException2SOAPFaultException(Util.java:73)
at com.interwoven.csfoundation.access.impl.CSFAccessServer.getCSContext(CSFAccessServer.java:388)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.systinet.wasp.server.adaptor.JavaInvoker.invokeService(JavaInvoker.java:1502)
at com.systinet.wasp.server.adaptor.JavaInvoker.endInvoke(JavaInvoker.java:528)
at com.idoox.wasp.server.adaptor.JavaAdaptorImpl.endInvoke(JavaAdaptorImpl.java:76)
at com.idoox.wasp.server.AdaptorTemplate.javaInvocation(AdaptorTemplate.java:356)
at com.idoox.wasp.server.AdaptorTemplate.doDispatch(AdaptorTemplate.java:252)
at com.idoox.wasp.server.AdaptorTemplate.dispatch(AdaptorTemplate.java:191)
at com.idoox.wasp.server.ServiceConnector.dispatch(ServiceConnector.java:356)
at com.systinet.wasp.ServiceManagerImpl.dispatchRequest(ServiceManagerImpl.java:550)
at com.systinet.wasp.ServiceManagerImpl.dispatch(ServiceManagerImpl.java:428)
at com.systinet.wasp.ServiceManagerImpl$DispatcherConnHandler.handlePost(ServiceManagerImpl.java:2381)
at com.idoox.transport.http.server.Jetty$WaspHttpHandler.handle(Jetty.java:97)
at com.mortbay.HTTP.HandlerContext.handle(HandlerContext.java:1087)
at com.mortbay.HTTP.HttpServer.service(HttpServer.java:675)
at com.mortbay.HTTP.HttpConnection.service(HttpConnection.java:457)
at com.mortbay.HTTP.HttpConnection.handle(HttpConnection.java:317)
at com.mortbay.HTTP.SocketListener.handleConnection(SocketListener.java:99)
at com.mortbay.Util.ThreadedServer.handle(ThreadedServer.java:254)
at com.mortbay.Util.ThreadPool$PoolThreadRunnable.run(ThreadPool.java:607)
at java.lang.Thread.run(Thread.java:534)

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

any one faced this kind problem, please advise what we are missing..

Thanks in advance.

OD6.0.2
TS6.5
Regards,
Interwoven developer

Find more posts tagged with

Comments

Migrateduser

Does the user have access to that base server... you still need to be sure the user can be authenticated via whatever authentication management system you have configured to use with the Content Services Foundation.

Mariam

Migrateduser

Hi garuada

try login with the <ServerName or Domain name\Login ID>. i trust you will be able to login sucessfully. Let me know if it fails.

Thanks
RG

garuada

Hi RG,

Thanks for your reply..

I am giving the Domain name\Login ID only, its not working. I am attaching the failure screeshot to your yahoo account.

scenario like this:

User name:d4dtpa02\interwoven

Server Smiley Very Happy

EV_D4DTDA01

Admin GUI URL: http://d4appa01:8081/iw/opendeploy/login?done_page=/iw/opendeploy/main

any clue..

Thanks,
Guru

garuada

Hi RG,

Did you get the my e-mail?

Have you come accross the any problems with CSF Access Service?

Thanks in advance..

Regards,
Guru