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TS 6.5.0 SP1 Install Problems

leek

Hi,

I'm trying to install TeamSite 6.5.0 Service Pack 1, but I keep getting the following error message:

"An invalid XML character (Unicode: 0xc) was found in the value of attribute "home".

Teamsite is running fine, but I just can't seem to install the service pack. Any ideas on how to fix this?

~leek

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Comments

Adam Stoller

What platform?
What is the path to IWHOME ?

--fish
Senior Consultant, Quotient Inc.
http://www.quotient-inc.com

pranav

Hi,
Apart from platform details , would you please let us know that r u upgrading to 6.5 from earlier version of TS or is it a fresh intallation ?

-Pranav

leek

It's a fresh install... Windows 2K. I installed TeamSite 6.5 first, then TeamSite Search, and tested that they work fine. The error occurs when I try to install the service pack for TeamSite.

Is there a specific location I can find IWHOME? or do you mean the directory where I installed TeamSite? I've currently installed it in c:\iw-home, and I'm installing as Administrator.

I noticed that my JRE was 1.4.1, and I've since upgraded to 1.4.2, but it doesn't seem to have fixed anything. Do you guys know what xml files it might be looking at? I've been unsuccessful at searching through the files to find the culprit.

Edited by leek on 09/28/05 05:38 AM (server time).

Adam Stoller

I'd suggest you contact Support.

--fish
Senior Consultant, Quotient Inc.
http://www.quotient-inc.com