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Email notice after a week waiting for approval

cc96ai

I have master role, so I can view all the job which is sitting there and waiting for approval.

However, some of job sit there more than a month
I want to write a script to read the job which is waiting to approve more than a week
then it will automatic to send the email to reviewer.

does anyone know whats the command (or any perl script) can get the list of job and the details info (especially the date of created)

--------------------------------------------
TS 6.1 W2K3
OpenDeploy 6.0
CC Pro/Std

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Comments

Migrateduser

It sounds like what you want to do is to include a timeout for your approval task. The timeout transitions to an externaltask which sends a reminder to the approver. The externaltask then transitions back to the approval task and the timeout "count-down" is started all over again.

This is a very common scenario and I suggest you review some of the documentation with regard to the "timeout" element.

Dave

Current Environments:
(1,2) TS 6.5 on W2K3
(3) Vignette V7 Portal on Solaris 9

nipper

writing said script should not be tough,

basically run iwgetwfobj to get a list of active tasks.

use WFTask to see when it was invoked and who is the owner.

You may want to also add a timeout to certain steps (if you see most
are in one review process), & just send it back.

HTH

Andy

cc96ai

Thanks for the input

I will try to implement both methods.

--------------------------------------------
TS 6.1 W2K3
OpenDeploy 6.0
CC Pro/Std