TaskSpace 6.5 SP1 on WebLogic/Solaris
Content Server 6.5 SP1 on Solaris 10/Oracle 10
A customer of mine has an intermittent error upon TaskSpace login. It happens about 1 out of 10 login attempts. The rest of the time, it works fine. The error on login is:
"An error occured:
com/documentum/services/preset/util/PresetServiceUtil"
Plus the usual message that we have to close the window and hit the refresh button. The stack trace shows:
java.lang.
NoClassDefFoundError: com/documentum/services/preset/util/PresetServiceUtil
at com.documentum.services.preset.impl.PresetServiceImpl.setContext(PresetServiceImpl.java:127)
at com.documentum.imaging.processmanager.configuration.preset.TaskSpacePresetServiceFactory.getPresetService(Unknown Source)
at com.documentum.imaging.processmanager.configuration.preset.TaskSpacePresetListener.loadAppPresets(Unknown Source)
at com.documentum.imaging.processmanager.configuration.preset.TaskSpacePresetListener.listen(Unknown Source)
at com.documentum.imaging.processmanager.configuration.configmanager.TaskSpaceApplicationLoader.loadPresets(Unknown Source)
at com.documentum.webcomponent.library.imaging.main.Main.setUpConfigInfo(Unknown Source)
at com.documentum.webcomponent.library.imaging.main.Main.onInit(Unknown Source)
at com.documentum.web.form.FormProcessor.invokeMethod(Unknown Source)
at com.documentum.web.form.FormProcessor.invokeMethod(Unknown Source)
at com.documentum.web.form.FormProcessor.fireOnInitEvent(Unknown Source)
at com.documentum.web.form.FormOperation.requestOnInitEvent(Unknown Source)
at com.documentum.web.form.JumpOperation.execute(Unknown Source)
at com.documentum.web.form.FormProcessor.openForm(Unknown Source)
at com.documentum.web.form.WebformTag.doStartTag(Unknown Source)
at jsp_servlet._taskspace._library._uiframework.__main._jsp__tag2(__main.java:215)
at jsp_servlet._taskspace._library._uiframework.__main._jsp__tag1(__main.java:180)
at jsp_servlet._taskspace._library._uiframework.__main._jsp__tag0(__main.java:126)
at jsp_servlet._taskspace._library._uiframework.__main._jspService(__main.java:85)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:502)
at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:432)
at com.documentum.web.form.FormProcessor.dispatchURL(Unknown Source)
at com.documentum.web.formext.component.URLDispatchBridge.dispatch(Unknown Source)
at com.documentum.web.formext.component.ComponentDispatcher.mapRequestToComponent(Unknown Source)
at com.documentum.web.formext.component.ComponentDispatcher.doPost(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
at com.documentum.web.formext.component.ComponentDispatcher.doService(Unknown Source)
at com.documentum.web.formext.component.ComponentDispatcher.serviceAsNonController(Unknown Source)
at com.documentum.web.formext.component.ComponentDispatcher.service(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:502)
at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:432)
at com.documentum.web.form.FormProcessor.dispatchURL(Unknown Source)
at com.documentum.web.form.FormProcessor.doFreshInclude(Unknown Source)
at com.documentum.web.form.FormProcessor.doFreshInclude(Unknown Source)
at com.documentum.web.form.FormProcessor.redirect(Unknown Source)
at com.documentum.web.form.FormProcessor.openForm(Unknown Source)
at com.documentum.web.form.WebformTag.doStartTag(Unknown Source)
at jsp_servlet._taskspace._library._uiframework.__login._jsp__tag2(__login.java:1469)
at jsp_servlet._taskspace._library._uiframework.__login._jspService(__login.java:213)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.documentum.web.servlet.ResponseHeaderControlFilter.doFilter(Unknown Source)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.documentum.web.servlet.CompressionFilter.doFilter(Unknown Source)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.documentum.web.env.WDKController.processRequest(Unknown Source)
at com.documentum.web.env.WDKController.doFilter(Unknown Source)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3496)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(Unknown Source)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2180)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2086)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1406)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
Any ideas?
Hicham
