Hi,
We have a requirement where in a task will be first assigned to a specific primary reviewer and then it needs to move to the inbox of the secondary reviewer if the primary reviewer does not complete the task in a certain period of time.
In the process builder i have set an activity with a specific performer . The specific performer is set as an alias name that represents the primary performer in alias set (set as default for the workflow template).In the timer tab i create a post timer event for the activity and set the time of expiration and action as delegate task on expiration.I set the performer as another alias name in the same alias set that represents the secondary performer.
The values of the alias names set are blank and have been populated at runtime when the workflow is initialised. Once the workflow is running , the task appears in the inbox of the primary performer . After the post timer expires , the next time the job WDfk_Timer runs (set the frequency to 2 min), the task remains in the same inbox and does not move to the inbox of the secondary performer (set as alias name in the template , the value set at runtime).
However , if i set a specific user as the performer in the post timer task in the workflow template and run the workflow, when the posttimer expires, the next time the job WDfk_Timer runs the task appears in the respective user's inbox.
Please help me to get delegation event working by setting the alias name because the names of performers will be resolved only at runtime.
