Documentum Java Method Server Error!!!

Hi all !

we are having problems with the execution on automatic tasks.

Suddenly it seems like the user/password that is used to execute the tasks is not correct, and we have not changed anything!!!

Anyone knows which could be the problem?

I attach the log:

2010-02-05 08:53:51,223 ERROR [http-0.0.0.0-9080-1] [com.documentum.bpm.services.BPSIntegrationMethod] - Exception encountered in automatic workflow task
DfServiceException:: THREAD: http-0.0.0.0-9080-1; MSG: [DM_SESSION_E_CLIENT_AUTHENTICATION_FAILURE]error: "Failed to authenticate client. Please check server log for more detail."; ERRORCODE: 100; NEXT: null
at com.documentum.fc.client.impl.docbase.DocbaseExceptionMapper.newException(DocbaseExceptionMapper.java:57)
at com.documentum.fc.client.impl.connection.docbase.MessageEntry.getException(MessageEntry.java:39)
at com.documentum.fc.client.impl.connection.docbase.DocbaseMessageManager.getException(DocbaseMessageManager.java:137)
at com.documentum.fc.client.impl.connection.docbase.netwise.NetwiseDocbaseRpcClient.checkForMessages(NetwiseDocbaseRpcClient.java:305)
at com.documentum.fc.client.impl.connection.docbase.netwise.NetwiseDocbaseRpcClient.applyForObject(NetwiseDocbaseRpcClient.java:648)
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection$8.evaluate(DocbaseConnection.java:1246)
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.evaluateRpc(DocbaseConnection.java:1014)
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.applyForObject(DocbaseConnection.java:1238)
at com.documentum.fc.client.impl.docbase.DocbaseApi.authenticateUser(DocbaseApi.java:1700)
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.authenticate(DocbaseConnection.java:409)
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.open(DocbaseConnection.java:123)
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.<init>(DocbaseConnection.java:92)
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.<init>(DocbaseConnection.java:56)
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnectionFactory.newDocbaseConnection(DocbaseConnectionFactory.java:26)
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnectionManager.getDocbaseConnection(DocbaseConnectionManager.java:74)
at com.documentum.fc.client.impl.session.SessionFactory.newSession(SessionFactory.java:29)
at com.documentum.fc.client.impl.session.PrincipalAwareSessionFactory.newSession(PrincipalAwareSessionFactory.java:35)
at com.documentum.fc.client.impl.session.PooledSessionFactory.newSession(PooledSessionFactory.java:47)
at com.documentum.fc.client.impl.session.SessionManager.getSessionFromFactory(SessionManager.java:104)
at com.documentum.fc.client.impl.session.SessionManager.newSession(SessionManager.java:64)
at com.documentum.fc.client.impl.session.SessionManager.getSession(SessionManager.java:168)
at com.documentum.bpm.rtutil.GenericWorkflowMethod.execute(GenericWorkflowMethod.java:118)
at com.documentum.bpm.rtutil.GenericWorkflowMethod.execute(GenericWorkflowMethod.java:278)
at com.documentum.bpm.rtutil.GenericWorkflowMethod.execute(GenericWorkflowMethod.java:63)
at com.documentum.mthdservlet.DfMethodRunner.runIt(Unknown Source)
at com.documentum.mthdservlet.AMethodRunner.runAndReturnStatus(Unknown Source)
at com.documentum.mthdservlet.DoMethod.invokeMethod(Unknown Source)
at com.documentum.mthdservlet.DoMethod.doPost(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:179)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:241)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
at java.lang.Thread.run(Thread.java:595)
2010-02-05 08:58:46,195 ERROR [http-0.0.0.0-9080-1] [com.documentum.bpm.util.LinkToFolder] - Exception encountered in automatic workflow task
com.documentum.fc.common.DfRuntimeException: [DFC_CORE_CRYPTO_ERROR] A cryptography error has occurred, please consult the documentation. {0}
at com.documentum.fc.common.DfRuntimeException.convertToRuntimeException(DfRuntimeException.java:35)
at com.documentum.fc.client.DfTypedObject.convertToRuntimeException(DfTypedObject.java:3413)
at com.documentum.fc.client.DfTypedObject.getStringUnchecked(DfTypedObject.java:675)
at com.documentum.fc.common.DfPreferences.getSecurityKeystorePrivateKeyPassword(DfPreferences.java:1306)
at com.documentum.fc.client.security.impl.JKSKeystoreUtilForDfc.getPrivateKeyPasswd(JKSKeystoreUtilForDfc.java:127)
at com.documentum.fc.client.security.impl.JKSKeystoreUtil.getPrivateKey(JKSKeystoreUtil.java:182)
at com.documentum.fc.client.security.impl.IdentityKeystore.getPrivateKey(IdentityKeystore.java:96)
at com.documentum.fc.client.security.impl.AuthenticationMgrForDfc.getPrivateKey(AuthenticationMgrForDfc.java:41)
at com.documentum.fc.client.security.internal.AuthenticationMgr.createIdentityBundle(AuthenticationMgr.java:120)
at com.documentum.fc.client.security.impl.IdentityManager.createIdentityBundle(IdentityManager.java:217)
at com.documentum.fc.client.security.impl.IdentityManager.getIdentityBundle(IdentityManager.java:70)
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.authenticate(DocbaseConnection.java:395)
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.open(DocbaseConnection.java:123)
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.<init>(DocbaseConnection.java:92)
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.<init>(DocbaseConnection.java:56)
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnectionFactory.newDocbaseConnection(DocbaseConnectionFactory.java:26)
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnectionManager.getDocbaseConnection(DocbaseConnectionManager.java:74)
at com.documentum.fc.client.impl.session.SessionFactory.newSession(SessionFactory.java:29)
at com.documentum.fc.client.impl.session.PrincipalAwareSessionFactory.newSession(PrincipalAwareSessionFactory.java:35)
at com.documentum.fc.client.impl.session.PooledSessionFactory.newSession(PooledSessionFactory.java:47)
at com.documentum.fc.client.impl.session.SessionManager.getSessionFromFactory(SessionManager.java:104)
at com.documentum.fc.client.impl.session.SessionManager.newSession(SessionManager.java:64)
at com.documentum.fc.client.impl.session.SessionManager.getSession(SessionManager.java:168)
at com.documentum.bpm.rtutil.GenericWorkflowMethod.execute(GenericWorkflowMethod.java:118)
at com.documentum.bpm.rtutil.GenericWorkflowMethod.execute(GenericWorkflowMethod.java:278)
at com.documentum.bpm.rtutil.GenericWorkflowMethod.execute(GenericWorkflowMethod.java:63)
at com.documentum.mthdservlet.DfMethodRunner.runIt(Unknown Source)
at com.documentum.mthdservlet.AMethodRunner.runAndReturnStatus(Unknown Source)
at com.documentum.mthdservlet.DoMethod.invokeMethod(Unknown Source)
at com.documentum.mthdservlet.DoMethod.doPost(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:179)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:241)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
at java.lang.Thread.run(Thread.java:595)
Caused by: DfException:: THREAD: http-0.0.0.0-9080-1; MSG: [DFC_CORE_CRYPTO_ERROR] A cryptography error has occurred, please consult the documentation. {0}; ERRORCODE: ff; NEXT: null
at com.documentum.fc.impl.util.PBEUtils.handleException(PBEUtils.java:171)
at com.documentum.fc.impl.util.PBEUtils.decrypt(PBEUtils.java:113)
at com.documentum.fc.impl.util.RegistryPasswordUtils.decrypt(RegistryPasswordUtils.java:93)
at com.documentum.fc.common.DfPreferences$PasswordHandler.get(DfPreferences.java:1645)
at com.documentum.fc.client.DfTypedObject.doGetString(DfTypedObject.java:616)
at com.documentum.fc.client.DfTypedObject.getString(DfTypedObject.java:594)
at com.documentum.fc.common.impl.preferences.TypedPreferences.getString(TypedPreferences.java:142)
at com.documentum.fc.client.DfTypedObject.getStringUnchecked(DfTypedObject.java:671)
... 47 more
Caused by: java.security.InvalidKeyException: Missing password
at com.sun.crypto.provider.SunJCE_af.a(DashoA12275)
at com.sun.crypto.provider.PBEWithMD5AndDESCipher.engineInit(DashoA12275)
at javax.crypto.Cipher.a(DashoA12275)
at javax.crypto.Cipher.a(DashoA12275)
at javax.crypto.Cipher.init(DashoA12275)
at javax.crypto.Cipher.init(DashoA12275)
at com.documentum.fc.impl.util.PBEUtils.decrypt(PBEUtils.java:99)
... 53 more

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Comments

paridhi1

Hi,

Did you find a solution to your problem....I think I am also facing something similar.

DCTM_Guru

What user acct did you use to start the JMS? It needs to be the same as the Documentum install owner. I think if you try to use root or some other admin acct, you will run into these problems.

shailshah

Do you get this error even after restarting JMS? Has your IP or host name changed recently? Have you upgraded from 5.3?

You can try this: https://community.emc.com/message/66636#66636

or search powerlink for utility to reset keystore. I see this error every now and then and running this utility fixes it.

rpdiaz

Hello all

one time it happened because someone changed a sytem variable...

The system people resolved this and restarted the entire machine... but now is happening again and the system variables are OK...

Now I have noticed in the docbase initialization log the following message:

Wed Mar 3 22:19:40 2010[DM_STARTUP_W_DOCBASE_OWNER_NOT_FOUND] *** warning *** : The database user, GESDOCPRE as specified by your server.ini is not a valid user as determined using the system password check api. This will likely severly impair the operation of your docbase.

    EMC Documentum Content Server (version 6.5.0.221 SP2 Linux.Oracle)
    (c) Copyright EMC Corp., 1991 - 2009
    All rights reserved.

Wed Mar 3 22:19:40 2010 176204 [DM_SERVER_I_START_SERVER]info: "Docbase GESDOCPRE attempting to open"
Wed Mar 3 22:19:40 2010 176361 [DM_SERVER_I_START_SERVER]info: "Docbase GESDOCPRE process identity: user(dmadmin)"
Wed Mar 3 22:19:40 2010 176493 [DM_SESSION_I_ORA_NLS33]info: "Setting Environment Variable ORA_NLS33 to '/aplicacions/dctm/product/6.5_sp2/oracle'."
Wed Mar 3 22:19:42 2010 274262 [DM_SESSION_I_INIT_BEGIN]info: "Initialize Post Upgrade Processing."
Wed Mar 3 22:19:42 2010 277183 [DM_SESSION_I_INIT_BEGIN]info: "Initialize Base Types."
Wed Mar 3 22:19:42 2010 278675 [DM_SESSION_I_INIT_BEGIN]info: "Initialize dmRecovery."
Wed Mar 3 22:19:42 2010 300639 [DM_SESSION_I_INIT_BEGIN]info: "Initialize dmACL."

Anyone knows if this could be the cause of the problem???

Thank you

rpdiaz

The JMS is started with the docbase user owner 'dmadmin'

rpdiaz

Yes!!!

finally we have resolved this by restarting JBoss, docbase and docbroker

Thank you all for your help!

parimalraj

Hi All,

Yes, the same as said by Raul Pastor above worked for us too!!