Hello,
we are using webtop 5.3 SP2 and have a problem with UCF at one one our partner companies.
We use UCF with SSL and a self signed certificate. This workd fine at three of our partner companies and on our site.
At one company users have following exception while e.g. viewing documents:
Mar 22, 2010 11:49:05 AM com.documentum.ucf.client.logging.impl.UCFLogger debug
FINE: Instantiated client engine successfully
Mar 22, 2010 11:49:05 AM com.documentum.ucf.client.logging.impl.UCFLogger debug
FINE: Successfully read command file C:\Documents and Settings\C80651\Documentum\ucf\****\shared\system\a3e8d33ab1b632911q1e8e1441q1276ffe25b01q1d7f65\in\a3e8d33ab1b632911q1e8e1441q1276ffe25b01q1d7f65
Mar 22, 2010 11:49:05 AM com.documentum.ucf.client.logging.impl.UCFLogger debug
FINE: command=getNewUID
Mar 22, 2010 11:49:05 AM com.documentum.ucf.client.logging.impl.UCFLogger debug
FINE: commandVersion=5.3.0
Mar 22, 2010 11:49:05 AM com.documentum.ucf.client.logging.impl.UCFLogger debug
FINE: uid=-1
Mar 22, 2010 11:49:05 AM com.documentum.ucf.client.logging.impl.UCFLogger debug
FINE: hostApplication=https://xx.****.****.****/webtop_ef
Mar 22, 2010 11:49:05 AM com.documentum.ucf.client.logging.impl.UCFLogger debug
FINE: connectionType=Gair
Mar 22, 2010 11:49:05 AM com.documentum.ucf.client.logging.impl.UCFLogger debug
FINE: cookie=JSESSIONID=EB1616BF5FF0D2393ED54CC0E2729724
Mar 22, 2010 11:49:05 AM com.documentum.ucf.client.logging.impl.UCFLogger debug
FINE: headerCount=0
Mar 22, 2010 11:49:05 AM com.documentum.ucf.client.logging.impl.UCFLogger debug
FINE: nonPersistentOption1ConfigName=com.documentum.ucf
Mar 22, 2010 11:49:05 AM com.documentum.ucf.client.logging.impl.UCFLogger debug
FINE: nonPersistentOption1Name=https.host.validation
Mar 22, 2010 11:49:05 AM com.documentum.ucf.client.logging.impl.UCFLogger debug
FINE: nonPersistentOption1Value1=false
Mar 22, 2010 11:49:05 AM com.documentum.ucf.client.logging.impl.UCFLogger debug
FINE: nonPersistentOption1ValueCount=1
Mar 22, 2010 11:49:05 AM com.documentum.ucf.client.logging.impl.UCFLogger debug
FINE: nonPersistentOptionCount=1
Mar 22, 2010 11:49:05 AM com.documentum.ucf.client.logging.impl.UCFLogger fatal
SEVERE: Client sender failed to send response message
com.documentum.ucf.common.transport.TransportStreamException: Client sender failed to send response message
at com.documentum.ucf.client.transport.impl.ClientSender.send(ClientSender.java:76)
at com.documentum.ucf.client.transport.impl.ClientSession.sendAndGetReceiver(ClientSession.java:426)
at com.documentum.ucf.client.transport.impl.ClientSession.handshake(ClientSession.java:509)
at com.documentum.ucf.client.transport.impl.ClientSession.handshake(ClientSession.java:489)
at com.documentum.ucf.client.transport.impl.ClientSession.run(ClientSession.java:201)
Caused by: java.net.UnknownHostException: xx.****.xxxx.****
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.<init>(Unknown Source)
at com.sun.net.ssl.internal.ssl.SSLSocketFactoryImpl.createSocket(Unknown Source)
at com.documentum.ucf.client.transport.impl.GAIRSocketFactory.createSocket(GAIRSocketFactory.java:137)
at com.documentum.ucf.client.transport.impl.ClientGAIRConnector.openSocket(ClientGAIRConnector.java:95)
at com.documentum.ucf.client.transport.impl.ClientGAIRConnector.open(ClientGAIRConnector.java:54)
at com.documentum.ucf.client.transport.impl.ClientGAIRConnector.sendProlog(ClientGAIRConnector.java:121)
at com.documentum.ucf.client.transport.impl.ClientSender.send(ClientSender.java:46)
... 4 more
The java version on the client pc at this partner company is: 1.4.2_07
Thank you for any advice how to proceed fixing this issue.
Regards
Katarina
