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Error while Submitting

yuvpurush

I have done an initial upload on Y drive and refreshed in my workarea. I want to upload the inital content to the staging area. When i click submit, my system hangs after displaying a blank window. I cant even end the process. All i can do is a restart.

Since im in network, i cant uninstall my Semantec Antivirus.
I excluded Y drive from scanning and I have diabled the auto proctect and also stopped all services related to Semantec Antivirus.
Even after that also, submit is not working.

I have a P4 machine with 2 GB ram on a Win2k server with SP4. Can anybody suggest a solution.

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Comments

pranav

Hi,

I have done an initial upload on Y drive and refreshed in my workarea. I want to upload the inital content to the staging area.

R u trying to submit files to staging ?
Please check the log file iwjoberrors.log and let us know if you get something there ?

-Pranav

Migrateduser

Try to look into iwtrace.log under ${iw-home}/local/logs to see if there is any indication that something might be holding it up.

mgal

Which version of Symantec Anti virus are you using? If it is ver 9 it is not supported with TeamSite. You might want to downgrade the version to 8 or make the modifications described in this KB

https://support.interwoven.com/kb/kb_show_article2.asp?ArticleID=52911

Hope this helps

Thxs,

Mohammed Gazal.

yuvpurush

Hi

This article is really useful. Thanks. I try using custom Installation of NAV 9.0. Will inform once it is solved.