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Error installing webpublisher

Chinku

Hi All,

I am trying to install Webpublisher 5.3 on weblogic server 8.1.The installation proceeds but at the end of it,I get the following error:I have pasted the thread from the error log mentioned below.

Setup.product.install, com.documentum.install.shared.common.error.DiException, err, An exception occured in: DiPAWtCfgPrepAppBEA, beanID: moveAndRepackageWarFileBea - Setup failed! - Connection timed out: connect; For more detailed information, see the error setupError.log
(30-Mar-2010 14:48:56), Setup.product.install, com.documentum.install.shared.common.error.DiException, err, java.net.ConnectException: Connection timed out: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:305)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:171)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:158)
at java.net.Socket.connect(Socket.java:452)
at java.net.Socket.connect(Socket.java:402)
at sun.net.NetworkClient.doConnect(NetworkClient.java:139)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:402)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:618)
at sun.net.www.http.HttpClient.<init>(HttpClient.java:306)
at sun.net.www.http.HttpClient.<init>(HttpClient.java:267)
at sun.net.www.http.HttpClient.New(HttpClient.java:339)
at sun.net.www.http.HttpClient.New(HttpClient.java:320)
at sun.net.www.http.HttpClient.New(HttpClient.java:315)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:512)
at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:489)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:617)
at java.net.URL.openStream(URL.java:913)
at org.apache.xerces.impl.XMLEntityManager.startEntity(XMLEntityManager.java:740)
at org.apache.xerces.impl.XMLEntityManager.startDTDEntity(XMLEntityManager.java:700)
at org.apache.xerces.impl.XMLDTDScannerImpl.setInputSource(XMLDTDScannerImpl.java:258)
at org.apache.xerces.impl.XMLDocumentScannerImpl$DTDDispatcher.dispatch(XMLDocumentScannerImpl.java:811)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:333)
at org.apache.xerces.parsers.StandardParserConfiguration.parse(StandardParserConfiguration.java:529)
at org.apache.xerces.parsers.StandardParserConfiguration.parse(StandardParserConfiguration.java:585)
at org.apache.xerces.parsers.XMLParser.parse(XMLParser.java:147)
at org.apache.xerces.parsers.DOMParser.parse(DOMParser.java:221)
at org.apache.xerces.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:201)
at javax.xml.parsers.DocumentBuilder.parse(DocumentBuilder.java:151)
at com.documentum.install.wtcfg.common.services.xml.DiWtCfgXMLUtils.updateWeblogicXml(DiWtCfgXMLUtils.java:585)
at com.documentum.install.wtcfg.common.beans.product.action.DiPAWtCfgPrepAppBEA.processFile(DiPAWtCfgPrepAppBEA.java:62)
at com.documentum.install.wtcfg.common.beans.product.action.DiPAWtCfgPrepApp.transformAllTargets(DiPAWtCfgPrepApp.java:302)
at com.documentum.install.wtcfg.common.services.DiWtCfgAppSvrBea70.prepareApplication(DiWtCfgAppSvrBea70.java:564)
at com.documentum.install.wtcfg.common.beans.product.action.DiPAWtCfgPrepApp.prepStandardApp(DiPAWtCfgPrepApp.java:149)
at com.documentum.install.wtcfg.common.beans.product.action.DiPAWtCfgPrepApp.install(DiPAWtCfgPrepApp.java:127)
at com.documentum.install.wtcfg.common.beans.product.action.DiPAWtCfgPrepAppBEA.install(DiPAWtCfgPrepAppBEA.java:42)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)
at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
at java.lang.Thread.run(Thread.java:534)

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Comments

Chinku

Any inputs on this pls...I am still struggling:(

DCTM_Guru

Which version of Java are you using on the app server? Verify that it matches exactly what is described in the Webpulisher Release Notes. I have seen newer versions of Java cause problems.

Chinku

Following is my java version

java version "1.4.2_13"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_13-b06)
Java HotSpot(TM) Client VM (build 1.4.2_13-b06, mixed mode)

Content server is 5.3. SP5 and webpublisher I am trying to install is 5.3, weblogic 8.1. When I checked the release note it seems to be supporting. I am already running webtop, DA on the same server and it all works fine!!

DCTM_Guru

Have you installed webpublisher docapp (given that Webtop/DA works fine)?

XdctmX

Take a look at these thread -

https://community.emc.com/message/132559

https://community.emc.com/message/194638

Chinku

Johnny,

I have not installed the docapp yet.I will check the installation guide again for the order of this installation.Moreover, I am not able to find the Webpublisher Docapp from the trial software of 5.3 versions.I just had two setups - wpWinsetup.exe and WpServerWinsetup.exe. Can you please tell me where to find the Docapp?

Rijo,

The link https://community.emc.com/message/132559 does not have the actual solution.

and

the Bugs/support solutions specified in the second link https://community.emc.com/message/194638 does not exist at all !

Any other suggestion please?

Chinku

Johny,

I installed the webpublihser server files in content server which also installed the Docapp in it.Restarted the java method server,docbase,docbroker.

And then tried installing the webpublisher setup in Application server again.But encountered same error!

DCTM_Guru

Is your weblogic version and OS the supported version in the release notes of webpublisher? Are you using the latest service pack for webpublisher?

Chinku

Yes Johnny, I checked in the release notes and it says it is compatible.

In 5.3 there was only one version in the Trial Software which is what I am trying right now.

DCTM_Guru

If it doesnt say SP?, then its the original 5.3. The original 5.3 is very old, so I cant say if what you are experiencing is a bug or not.

Chinku

But atleast would you be able to say whether this is related to weblogic or webpublisher problem?

Has anyone else faced similar issue?

Chinku

Can anyone please let me know if this is an error in weblogic or webpublisher?

I was also trying to find Webpublisher 5.3 SP5 from trial product but was unable to locate.Does anyone know the location?

XdctmX

Why don’t you try the same WP on Tomcat to see if it is Web logic problem...?

Chinku

Thanks Rijo.I dont have tomcat,will probably install that and try again.

Moreover I realize that webpublisher will be replaced by different tools in forthcoming versions.Has anyone have any idea on this?

XdctmX

 I realize that webpublisher will be replaced by different tools in forthcoming versions.Has anyone have any idea on this?

I haven’t heard anything in this regard. Where did you get this info from?

Chinku

One of my colleagues working in another concern told this to me, dont know how far this is true.Anyways since no one has heard of anything like this, may be he was wrong or meant some other tool and not webpublisher:(

Chinku

Rijo,

Apparently what I heard on Web Publisher was true!

Refer to the below thread.

https://community.emc.com/message/466657