Disabling MailSite(FileSite) Menus and Actions

Our customers are suffering confusion from the use of the ‘Delete’ function and the ‘Remove from folder’ function.

The ‘Delete’ function has been removed from outlook and replaced with a ‘Queue for Delete’ to provide a modicum of protection. However, if the customer either:

• Right-click on WorkSite document and select the 'Remove from folder' option
• Highlight the WorkSite document and press the 'Delete' key
• Highlight the WorkSite document and use the Outlook 'Edit/Delete' dropdown menu
• Highlight the WorkSite document and use the Outlook menu bar icon 'X' (Delete)
• Drag and drop the document from the workspace folder directly to the desktop Recycle Bin.

the document will be removed from the folder and effectively ‘orphaned’. Is there any way from within outlook to intercept all the above methods and replace the default action with our custom ‘queue for delete’? Alternatively can all the above actions be in some way disabled?

Regards,

Carlos.

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Comments

jny

If you have the SDK, you should be able to hijack both FileSite Delete and Remove from Folder commands and replace them with your custom functionality by implementing the ICommand Interface.

Please see the development know-how in the Creating Custom Commands in WorkSite.pdf and iManage Extension Library Reference Manual.pdf manuals in the iHelp folder. Also, there are sample ICommand projects in the iCommand folder.

If you have specific questions during the course of your ICommand Wrapper development, you should submit them to worksite-devsupport@interwoven.com.

carlosK

Thanks Jny, case of RTFM I think.

reesbevan

I don't think you can control the Outlook Delete action, can you? If so, I'd like to know how. I've had to wrtite a trigger that runs whenever a row is deleted from project_itemes and checks to see if the document exists in any other folder. If it doesn't (i.e. is an orpahned document), it re-inserts the deleted row.

Would really love not to have to do that though...

Allan

guido1

i'm not certain this'll meet your needs, but there is an ItemRemove event within the Outlook object model. You can consume it and cancel it, as required

i haven't tested how it integrates with FileSite, which may be handling this at the Exchange level with an exchange client extension

reesbevan

OK, cheers for that, will have a play.