Searching error

When any users try to search for anything in Documentum they are receiving an error. Indexing Agent is up and so is Documentum. ANyone have any ideas?

12:50:07 PMQuery execution error for DocuProd_Rep: Unable to process query 12:50:07 PM

Query execution error for DocuProd_Rep: [DM_FULLTEXT_E_SEARCH_FT_ENGINE_CONNECTION_FAILURE_DURING_SEARCH]error: "QRServer Error (1107): Connection failed while waiting for query result.,Error from QRServer"

[DM_FULLTEXT_E_SEARCH_NEW_FAIL]error: "dmFTSearchNew failed with error: QRServer Error (1107): Connection failed while waiting for query result.,Error from QRServer, error code: -2"

message= [DM_FULLTEXT_E_SEARCH_FT_ENGINE_CONNECTION_FAILURE_DURING_SEARCH]error: "QRServer Error (1107): Connection failed while waiting for query result.,Error from QRServer"

[DM_FULLTEXT_E_SEARCH_NEW_FAIL]error: "dmFTSearchNew failed with error: QRServer Error (1107): Connection failed while waiting for query result.,Error from QRServer, error code: -2"

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Comments

DCTM_Guru

Verify that the actual Index Server (not Index Agent) is up.

kjimenez

Yes, it is up, it is on the same server.

Amaresh

did you get any solution for this? i am facing the same issue in documentum 6.0 servers.