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Can't connect to MediaBin

Talguran

We just upgraded to MediaBin 4.5.2 (SP2). We can connect to the MediaBin Server with the Win client but the web client reports the error below. On the downloads page there is no 4.5.2 WebClient listed so in essence we have the previous web client 4.5.1 installed.

Thanks in advance.

Unable to connect to server. Reason: The software version of the client and server do not match. Please contact your MediaBin system administrator. (0x8004040A)

Sr Software Engineer
Harvard-Westlake School

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Comments

msnider

For some reason, the MediaBin web client was not posted with the Workgroup edition of MediaBin; it is available in the Corporate edition. I have submitted a request to have this fixed. In the meantime, you can contact support directly to obtain a 4.5 SP2 version of the web client. Sorry for the inconvenience.

Mark

Talguran

Thanks so much. They got me the SP2 WebClient and I updated this evening. We can connect once again.

Sr Software Engineer
Harvard-Westlake School