Error on click of Inbox from webtop

Kasbe_Prashant

Hi Experts,

I'm using webtop 6.5 and just encountered some issue.

When I click on inbox from my webtop, I get following error. Is this because some service or add on package is not installed or because of some other issue.

Could someone please help me in rectifying this issue.

Thank you in Advance

Prashant

An error has occurred.

[DM_VEL_INSTANTIATION_ERROR]error:  "Cannot instantiate Java class"

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Stack Trace:

DfServiceInstantiationException::  THREAD: http-9090-1; MSG: [DM_VEL_INSTANTIATION_ERROR]error:  "Cannot  instantiate Java class"; ERRORCODE: 1902; NEXT: null

at com.documentum.fc.client.impl.bof.classmgmt.ModuleManager.loadModuleClass(ModuleManager.java:234)

at com.documentum.fc.client.impl.bof.classmgmt.ModuleManager.getModuleClass(ModuleManager.java:180)

at com.documentum.fc.client.impl.bof.classmgmt.ModuleManager.newModule(ModuleManager.java:135)

at com.documentum.fc.client.impl.bof.classmgmt.ModuleManager.newService(ModuleManager.java:86)

at com.documentum.fc.client.DfClient$ClientImpl.newService(DfClient.java:422).................

.....................................

RajalakshmiGautam

HI,

1)Make sure your repository is configured as global repository

2) In your apps(Webtop) verify that the dfc.properties has the proper dfc.globalregistry information.

Then, stop appserver - clear out dfc cache, and start up appserver again.

3)Check this support note:
https://solutions.emc.com/emcsolutionview.asp?id=esg91770

4)Also see the SN esg92090, esg98200 and esg93948 you'll get the clear idea on this error and solution.

Hope this helps.

Rajalakshmi