Running Web Publisher Server Installer

I'm trying to run the WP Server Files Installer 6.5 on my 6.5 repository and get this error:

(Feb 13, 2011 3:52:41 PM), Setup.product.install, com.documentum.install.shared.common.error.DiException, err, An exception occured in: DiWAWCMServerProcessingDars, beanID: WcmInstallDocApps - DiWAWCMServerProcessingDars failed! - Runtime execution failed with child process "C:\DOCUME~1\damadmin\LOCALS~1\Temp\LRE7.tmp\jre\bin\java" exit code of 13; For more detailed information, see the error log: C:\Downloads\Web_Publisher_Server_Files_6.5_windows\setupError.log

(Feb 13, 2011 3:52:41 PM), Setup.product.install, com.documentum.install.shared.common.error.DiException, err, java.lang.Exception: Runtime execution failed with child process "C:\DOCUME~1\damadmin\LOCALS~1\Temp\LRE7.tmp\jre\bin\java" exit code of 13

at com.documentum.install.shared.common.services.DiUtilExecuteCommand.executeCommandEx(DiUtilExecuteCommand.java:151)

at com.documentum.install.dacfg.common.services.dar.DiDarUtil.deploy(DiDarUtil.java:97)

at com.documentum.install.wpserverfiles.common.beans.wizard.action.DiWAWCMServerProcessingDars.installDars(DiWAWCMServerProcessingDars.java:378)

at com.documentum.install.wpserverfiles.common.beans.wizard.action.DiWAWCMServerProcessingDars.execute(DiWAWCMServerProcessingDars.java:201)

at com.installshield.wizard.RunnableWizardBeanContext.run(Unknown Source)

What am I doing wrong?

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Comments

Viswa

Please chceck your JDK/JRE version. It looks like you do not have EMC recommended version. Please refer the product release notes for supported product versions.

Derrick

I have Java 1.6 SDK installed on the box where that log file came from. Essentially that box is my CS box (I have CS 6.5 running flawlessly there).

In the log file around the java error I noticed that the directory the WP Server Files installer is getting the JDK from is not my Java 1.6 directory. How do I get the installer to use the pre-installed JDK versus its own bundled one?

Viswa

You have to change your classpath & path variable to get the JDK from your Java 1.6 directory

Derrick

I changed my PATH variable to get the java.exe from my Java 1.6 directory.

However, what jars from my Java 1.6 directory do I add to my CLASSPATH? Doesn't one of the jars contain a manifest for all the other jars?

Viswa

No need to add any specific jars to your classpath. However, If you want you can add all jars from JAVA_HOME\lib folder.