access to content server from an external network

danonino

I have a simple DFC program that connect to Documentum and do some things in the content server. This program works all right if I execute it in any computer  of the same network where is installed the content server. But my problem is that I need to execute this program since an external network. From  that external network, I have visibility to the content server`s machine and port configured in the dfc.properties- I know it because I test with a command telnet <content server IP> 1489 and the connection is succesfull -. But my program doesn´t connect to the content server, so I guess that I need something more that the access to the IP and Port. ¿Do I need a client software to access?. ¿Could it be a license problem?, ¿Is it necessary to make a remote desktop?. ,

I´m very ignorant in this kind of things about networks and architecture because I´m only a programmer, I need help, please,

Thanks

DCTM_Guru

Sounds like your that there is a firewall in between internal and external network.  I believe in the Content Server Admin Install Guide (or Admin Guide), there should be a section about how to set up docbrokers to support IP translation.  This will allow communication between client and CS via firewall.