Hi All,
We have work items in queue. User pickup the workitem by clicking on Get Next button. Suppose if user 'A' gets the work item which has SSN=1 as one of the process variable , then all
workitems which are having SSN=1 must be assigned to same user 'A' and he must work on the rest of the work item which are having SSN=1 one after the other .Then later on it should get
another work item which is having SSN=2...so on.
Our main intention is that no two user should get workitem which is having same SSN.
It would be helpful if any one could throw an idea or suggestion.
From my analysis when FORM initializes, read SSN in custom Adaptor code and assign the rest of work items which are having same SSN to user's inbox. And then On click 'Finish'
button get the work item from the inbox until user doesn't have any more work items in his inbox. After that it should work in default way pick the work item from the queue. Will this be a
feasible approach. Can this is achieved? Please, let me kow if any one have better suggestion and workable approach.
Thanks in advance.
Marada