xPlore uninstall error

Getting the following error while uninstalling the index agent in xPlore 1.0 in Windows 2008 R2 CS 6.5 SP2.

Which repository should I be connecting to while uninstalling the index agent? - the global config repository or the second repository that has all the documents?

"The current user (dm_bof_registry) needs to have superuser privilege to save the object." How can I verify that?

12:16:47,561 WARN [Thread-20] com.documentum.install.shared.common.services.DiLogger - Failed to load log4j.properties. Using default log4j configuration

12:16:47,577 INFO [Thread-20] com.documentum.install.shared.installanywhere.actions.InitializeSharedLibrary - Done InitializeSharedLibrary ...

12:16:59,218 INFO [AWT-EventQueue-0] com.documentum.install.appserver.jboss.JbossApplicationServer - getFileFromResource for templates/appserver.properties

12:22:03,195 WARN [AWT-EventQueue-0] com.documentum.install.indexagent.installanywhere.panels.DeleteIndexAgentPanel - User has chosen to delete 'Indexagent' instance.

12:48:01,800 INFO [installer] com.documentum.install.appserver.jboss.JbossApplicationServer - Executing temporary batch file: C:\xPlore\temp\installer\jboss\dctm_tmpcmd.bat for running: C:\xPlore\jboss4.3.0\jdk\bin\java -cp "C:/xPlore/dfc/dfc.jar";"C:/xPlore/dfc/aspectjrt.jar";"C:/xPlore/jboss4.3.0/DctmUtils/DctmUtils.jar" com.documentum.install.appserver.utils.DctmAppServerAuthenticationString C:\xPlore\jboss4.3.0\server\DctmServer_Indexagent jboss

12:48:06,128 INFO [installer] com.documentum.install.appserver.jboss.JbossApplicationServer - Executing temporary batch file: C:\xPlore\temp\installer\jboss\dctm_tmpcmd.bat for running: twiddle.bat -s dev-dcmtidx03:9204 -u admin -p xxxxx ...

12:48:26,254 ERROR [installer] com.documentum.install.indexagent.installanywhere.actions.ConfigIndexAgentActions - Failed to delete fulltext repository objects.

DfException:: THREAD: installer; MSG: [DM_USER_E_NEED_SUPER_USER_PRIV]error: "The current user (dm_bof_registry) needs to have superuser privilege to save the object."; ERRORCODE: 100; NEXT: null

at com.documentum.fc.client.impl.docbase.DocbaseExceptionMapper.newException(DocbaseExceptionMapper.java:57)

at com.documentum.fc.client.impl.connection.docbase.MessageEntry.getException(MessageEntry.java:39)

at com.documentum.fc.client.impl.connection.docbase.DocbaseMessageManager.getException(DocbaseMessageManager.java:137)

at com.documentum.fc.client.impl.connection.docbase.netwise.NetwiseDocbaseRpcClient.checkForMessages(NetwiseDocbaseRpcClient.java:305)

at com.documentum.fc.client.impl.connection.docbase.netwise.NetwiseDocbaseRpcClient.applyForInt(NetwiseDocbaseRpcClient.java:576)

at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection$6.evaluate(DocbaseConnection.java:1208)

at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.evaluateRpc(DocbaseConnection.java:1013)

at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.applyForInt(DocbaseConnection.java:1201)

at com.documentum.fc.client.impl.docbase.DocbaseApi.parameterizedSave(DocbaseApi.java:767)

at com.documentum.fc.client.DfPersistentObject.doSaveEx(DfPersistentObject.java:940)

at com.documentum.fc.client.DfPersistentObject.doSave(DfPersistentObject.java:911)

at com.documentum.fc.client.DfUser.doSave(DfUser.java:809)

at com.documentum.fc.client.DfPersistentObject.saveEx(DfPersistentObject.java:899)

at com.documentum.fc.client.DfPersistentObject.save(DfPersistentObject.java:894)

at com.documentum.fc.client.DfUser___PROXY.save(DfUser___PROXY.java)

at com.documentum.server.impl.fulltext.indexagent.install.setupDualMode.createFtUserIfNeeded(setupDualMode.java:45)

at com.documentum.server.impl.fulltext.indexagent.install.setupDualMode.<init>(setupDualMode.java:26)

at com.documentum.server.impl.fulltext.indexagent.install.DocbaseSetup.<init>(DocbaseSetup.java:28)

at com.documentum.install.indexagent.services.Docbase.<init>(Docbase.java:22)

at com.documentum.install.indexagent.services.Docbase.<init>(Docbase.java:17)

at com.documentum.install.indexagent.services.Docbase.deleteFulltextObjectsUsingMacros(Docbase.java:80)

at com.documentum.install.indexagent.installanywhere.actions.ConfigIndexAgentActions.deleteFulltextDocbaseObjects(ConfigIndexAgentActions.java:228)

at com.documentum.install.indexagent.installanywhere.actions.ConfigIndexAgentActions.deleteIndexAgent(ConfigIndexAgentActions.java:98)

at com.documentum.install.indexagent.installanywhere.actions.ConfigIndexAgentActions.install(ConfigIndexAgentActions.java:59)

at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..)

at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)

at com.zerog.ia.installer.GhostDirectory.install(DashoA10*..)

at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)

at com.zerog.ia.installer.Installer.install(DashoA10*..)

at com.zerog.ia.installer.actions.InstallProgressAction.n(DashoA10*..)

at com.zerog.ia.installer.actions.ProgressPanelAction$1.run(DashoA10*..)

12:48:26,269 WARN [installer] com.documentum.install.indexagent.installanywhere.actions.RegisterIndexAgentWithWatchdog - Stopping watchdog.

12:48:26,269 WARN [installer] com.documentum.install.indexagent.installanywhere.actions.RegisterIndexAgentWithWatchdog - Unregistering Indexagent from watchdog.

12:48:27,050 WARN [installer] com.documentum.install.indexagent.installanywhere.actions.RegisterIndexAgentWithWatchdog - Unregistration succeeded.

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Comments

RajalakshmiGautam

Hi,

Steps in uninstalling are:

First stop Index agent

Stop primary Xplore instance

Delete Primary instance by running dsearchhome\setup\dsearch\configservice.bat and selecting Delete existing server instance.

Delete index agent by running dsearchhome\setup\indexagent\configindexagent.bat.

You need to connect with a user with superuser access to docbase to which you have the index agent running against and not to global repository.

Hope it helps

Rajalakshmi

Imran_Yusubov

Hi,

index agent is configured for individual repositories, it does not matter if it is global registry or not.

you can obtain information about index agent using documentum administrator.

also, you can retrieve information by dumping dm_ftengine_config object.

API

retrieve,c,dm_ftengine_config

dump,c,l

Hope this helps

knutzin

Thanks Rajalakshmi and Imran. Once I got the error the index agent did not appear anymore and I went ahead and uninstalled the primary instance and xPlore. Now I am installing the latest version of xPlore, hope there are no errors.

Rajalakshmi: You need to connect with a user with superuser access to docbase to which you have the index agent running against and not to global repository.

When we setup the index agent we only connect to the global repository correct?, How doies it know we are running against another repository then, or am I missing something?

Imran_Yusubov

Hi,


When we setup the index agent we only connect to the global repository correct?

No.You have to connect to the repository which you want to enable full text indexing.

How doies it know we are running against another repository then, or am I missing something?

1. Install xPlore

2. Then you will have to create primary index server instance (primary dsearch).

3. Then start the primary dsearch.

After this you can configure index agent and register a docbase for indexing.

While configuring an index agent, you will have an option (a drop down with repository list) to select a repository.

Please read the xPlore deployment guide for complete instructions.

Thanks

RajalakshmiGautam

hi,

while setting up Index agent, once you enter the connection broker information and click on connect, you will be presented with a dropdown box of all repositories in that docbroker and asked to enter user name and password. After this stage, you will be prompted to enter global repository docbase, username and password.

Rajalakshmi