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URGENT HELP NEEDED : WEBTOP IMPORT UCF ERROR

edited November 23, 2011 in Documentum

Hello Everyone,

One of my business user is getting this UCF related issue while using import operation of the webtop 5.3SP6. The Content Server which is being used is of version 6.5sp1. Please find below the error details and help to provide the solution to resolve this issue. Thanks in advance.

invokeMethod() failed while calling: onReturnFromProgress
Operation failed : com.documentum.ucf.common.UCFException: com.documentum.ucf.common.transport.TransportException:

The client failed to reconnect to the server within 250 seconds. The execute() call cannot complete.:

Operation failed : com.documentum.ucf.common.UCFException: com.documentum.ucf.common.transport.TransportException:

The client failed to reconnect to the server within 250 seconds. The execute() call cannot complete.
com.documentum.ucf.common.UCFException: com.documentum.ucf.common.transport.TransportException:

The client failed to reconnect to the server within 250 seconds. The execute() call cannot complete.

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Stack Trace:

com.documentum.web.contentxfer.ContentTransferException:

com.documentum.ucf.common.UCFException:

com.documentum.ucf.common.transport.TransportException:

The client failed to reconnect to the server within 250 seconds. The execute() call cannot complete.
at com.documentum.web.contentxfer.ucf.UcfContentTransport.preProcess(UcfContentTransport.java:86)
at com.documentum.web.contentxfer.ContentTransferService.execute(ContentTransferService.java:298)
at com.documentum.web.contentxfer.JobAdapter.execute(JobAdapter.java:107)
at com.documentum.job.async.AsyncJobManager$AsyncTimerJob.executeJob(AsyncJobManager.java:236)
at com.documentum.job.async.AsyncJobManager$AsyncTimerJob.run(AsyncJobManager.java:215)
at java.util.TimerThread.mainLoop(Timer.java:537)
at java.util.TimerThread.run(Timer.java:487)
Caused by:

com.documentum.ucf.common.UCFException:

com.documentum.ucf.common.transport.TransportException:

The client failed to reconnect to the server within 250 seconds. The execute() call cannot complete.
at com.documentum.ucf.server.contentpackage.impl.PackageProcessorUtils.getFileWithoutDuplicates(PackageProcessorUtils.java:338)
at com.documentum.ucf.server.contentpackage.impl.InboundPackageProcessor.getFiles(InboundPackageProcessor.java:307)
at com.documentum.ucf.server.contentpackage.impl.InboundPackageProcessor.preProcess(InboundPackageProcessor.java:52)
at com.documentum.ucf.server.contentpackage.impl.ImportPackageProcessor.preProcess(ImportPackageProcessor.java:45)
at com.documentum.web.contentxfer.ucf.UcfContentTransport.preProcess(UcfContentTransport.java:81)
... 6 more
Caused by:

com.documentum.ucf.common.transport.TransportException:

The client failed to reconnect to the server within 250 seconds. The execute() call cannot complete.
at com.documentum.ucf.server.transport.impl.ServerSession.waitStreams(ServerSession.java:648)
at com.documentum.ucf.server.transport.impl.ServerSession.execute(ServerSession.java:119)
at com.documentum.ucf.server.contentpackage.impl.PackageProcessorUtils.getFileWithoutDuplicates(PackageProcessorUtils.java:190)
... 10 more
com.documentum.ucf.common.UCFException:

com.documentum.ucf.common.transport.TransportException:

The client failed to reconnect to the server within 250 seconds. The execute() call cannot complete.
at com.documentum.ucf.server.contentpackage.impl.PackageProcessorUtils.getFileWithoutDuplicates(PackageProcessorUtils.java:338)
at com.documentum.ucf.server.contentpackage.impl.InboundPackageProcessor.getFiles(InboundPackageProcessor.java:307)
at com.documentum.ucf.server.contentpackage.impl.InboundPackageProcessor.preProcess(InboundPackageProcessor.java:52)
at com.documentum.ucf.server.contentpackage.impl.ImportPackageProcessor.preProcess(ImportPackageProcessor.java:45)
at com.documentum.web.contentxfer.ucf.UcfContentTransport.preProcess(UcfContentTransport.java:81)
at com.documentum.web.contentxfer.ContentTransferService.execute(ContentTransferService.java:298)
at com.documentum.web.contentxfer.JobAdapter.execute(JobAdapter.java:107)
at com.documentum.job.async.AsyncJobManager$AsyncTimerJob.executeJob(AsyncJobManager.java:236)
at com.documentum.job.async.AsyncJobManager$AsyncTimerJob.run(AsyncJobManager.java:215)
at java.util.TimerThread.mainLoop(Timer.java:537)
at java.util.TimerThread.run(Timer.java:487)
Caused by:

com.documentum.ucf.common.transport.TransportException:

The client failed to reconnect to the server within 250 seconds. The execute() call cannot complete.
at com.documentum.ucf.server.transport.impl.ServerSession.waitStreams(ServerSession.java:648)
at com.documentum.ucf.server.transport.impl.ServerSession.execute(ServerSession.java:119)
at com.documentum.ucf.server.contentpackage.impl.PackageProcessorUtils.getFileWithoutDuplicates(PackageProcessorUtils.java:190)
... 10 more
com.documentum.ucf.common.transport.TransportException:

The client failed to reconnect to the server within 250 seconds. The execute() call cannot complete.
at com.documentum.ucf.server.transport.impl.ServerSession.waitStreams(ServerSession.java:648)
at com.documentum.ucf.server.transport.impl.ServerSession.execute(ServerSession.java:119)
at com.documentum.ucf.server.contentpackage.impl.PackageProcessorUtils.getFileWithoutDuplicates(PackageProcessorUtils.java:190)
at com.documentum.ucf.server.contentpackage.impl.InboundPackageProcessor.getFiles(InboundPackageProcessor.java:307)
at com.documentum.ucf.server.contentpackage.impl.InboundPackageProcessor.preProcess(InboundPackageProcessor.java:52)
at com.documentum.ucf.server.contentpackage.impl.ImportPackageProcessor.preProcess(ImportPackageProcessor.java:45)
at com.documentum.web.contentxfer.ucf.UcfContentTransport.preProcess(UcfContentTransport.java:81)
at com.documentum.web.contentxfer.ContentTransferService.execute(ContentTransferService.java:298)
at com.documentum.web.contentxfer.JobAdapter.execute(JobAdapter.java:107)
at com.documentum.job.async.AsyncJobManager$AsyncTimerJob.executeJob(AsyncJobManager.java:236)
at com.documentum.job.async.AsyncJobManager$AsyncTimerJob.run(AsyncJobManager.java:215)
at java.util.TimerThread.mainLoop(Timer.java:537)
at java.util.TimerThread.run(Timer.java:487)

Thanks in advance - dctm_dev

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