Auto filing emails in to documentum using Email Inbound Initiate

ArunSelvaraj

Hi All,

Environment:

Documentum 6.5 sp2

I have to create a workflow having an email inbound initiate to file the emails in documentum.

Here is my requirement :

1. An e-mail account will receive around 100 emails for every hour .E-mail may have attachments and some may not have.
2. Have to fetch all the mails and have to file it in different location, According to e-mail subject or from body or etc to use as conditional in the workflow.

If the e-mail account getting 100 emails for every one hour what values should be set to the followings

• Listener Poller Frequency (sec's) - ?
• E-mail session - ?

Each mail will have specific values for say 'case_type' .

We have to fetch this case_type value from the mail to use conditions in the workflow. So where should this 'case_type' should be present?

      In the subject or in body of the e-mail or any where else.

And if subject of the mail is like "Testing the mail 'case_type' testing the mail" or  like " 'case_type' Testing the mail"

How could we exactly fetch the 'case_type' value?

Any suggestion Experts

Thanks

Arun