Teamsite : Login Failure

ragz

Hi,
When iwmaster tries to login through the GUI , I get a message of Invalid Login
I have checked all the TS Log files. and Below is a snippet from servletd_err.log:

========================================================================================================
2005-07-28 06:51:37 - Authentication error: user=iwmaster; domain=mysun; role=master
com.interwoven.framework.auth.InvalidAuthenticationException: no session cookie found
at com.interwoven.teamsite.auth.Ticket.newOpenApi(Ticket.java:181)
at com.interwoven.teamsite.auth.Ticket.<init>(Ticket.java:47)
at com.interwoven.teamsite.auth.TicketAuthenticator.find(TicketAuthenticator.java:155)
at com.interwoven.framework.auth.AuthServlet.service(AuthServlet.java:84)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java:405)
at org.apache.tomcat.core.Handler.service(Handler.java:287)
at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)
at org.apache.tomcat.core.ContextManager.internalService(ContextManager.java:797)
at org.apache.tomcat.core.ContextManager.service(ContextManager.java:743)
at org.apache.tomcat.service.http.HttpConnectionHandler.processConnection(HttpConnectionHandler.java:213)
at org.apache.tomcat.service.TcpWorkerThread.runIt(PoolTcpEndpoint.java:423)
at org.apache.tomcat.util.ThreadPool$ControlRunnable.run(ThreadPool.java:501)
at java.lang.Thread.run(Thread.java:484)
OpenAPIAuthenticator.authenticate(SimpleIdentity[ username=iwmaster domainname=mysun rolename=master])
com.interwoven.api.utility.IWInternalError: unable to obtain entity database
at sun.rmi.transport.StreamRemoteCall.exceptionReceivedFromServer(StreamRemoteCall.java:245)
at sun.rmi.transport.StreamRemoteCall.executeCall(StreamRemoteCall.java:220)
at sun.rmi.server.UnicastRef.invoke(UnicastRef.java:122)
at com.interwoven.api.access.IWAccessorAuthenticationRemoterImpl_Stub.authenticateUserByPassword(Unknown Source)
at com.interwoven.api.access.IWAccessorAuthentication.authenticateUserByPassword(IWAccessorAuthentication.java:115)
at com.interwoven.sharedutils100.access.OpenAPIUserSession.authenticate(OpenAPIUserSession.java:169)
at com.interwoven.sharedutils100.access.OpenAPIUserSession.<init>(OpenAPIUserSession.java:114)
at com.interwoven.sharedutils100.access.OpenAPIUserSession.<init>(OpenAPIUserSession.java:84)
at com.interwoven.framework.auth.openapi.OpenAPISessionFactory$FrameworkOpenAPISessionAdapter.<init>(OpenAPISessionFactory.java:84)
at com.interwoven.framework.auth.openapi.OpenAPISessionFactory.create(OpenAPISessionFactory.java:40)
at com.interwoven.framework.auth.openapi.OpenAPIAuthenticator.authenticate(OpenAPIAuthenticator.java:216)
at com.interwoven.teamsite.auth.TicketAuthenticator.authenticate(TicketAuthenticator.java:107)
at com.interwoven.framework.auth.LoginServlet.doGet(LoginServlet.java:174)
at com.interwoven.teamsite.auth.DualInterfaceLoginServlet.doGet(DualInterfaceLoginServlet.java:90)
at com.interwoven.framework.base.FrameworkServlet.doPost(FrameworkServlet.java:84)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at com.interwoven.framework.base.FrameworkServlet.service(FrameworkServlet.java:66)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java:405)
at org.apache.tomcat.core.Handler.service(Handler.java:287)
at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)
at org.apache.tomcat.core.ContextManager.internalService(ContextManager.java:797)
at org.apache.tomcat.core.ContextManager.service(ContextManager.java:743)
at org.apache.tomcat.service.http.HttpConnectionHandler.processConnection(HttpConnectionHandler.java:213)
at org.apache.tomcat.service.TcpWorkerThread.runIt(PoolTcpEndpoint.java:423)
at org.apache.tomcat.util.ThreadPool$ControlRunnable.run(ThreadPool.java:501)
at java.lang.Thread.run(Thread.java:484)
2005-07-28 08:47:41 - Authentication error: user=iwmaster; domain=mysun; role=master


As per the error, I re installed and re created the entity DB , but no luck.

Please help.

Thanks
Rangan

Adam Stoller

2005-07-28 06:51:37 - Authentication error: user=iwmaster; domain=mysun; role=master
com.interwoven.framework.auth.InvalidAuthenticationException: no session cookie found

Just a shot in the dark - is the browser set to allow the creation of cookies on that machine?

--fish
Senior Consultant, Quotient Inc.
http://www.quotient-inc.com