problem with login to TeamSite

elikesha

We try to access TeamSite GUI following error occurs. what is the reason



HTTP Status 500 -

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type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

java.lang.NullPointerException
com.interwoven.ui.teamsite.auth.CSClientContext.getRoleName(CSClientContext.java:167)
com.interwoven.ui.base.impl.command.CommandHandler.runCommandLoop(CommandHandler.java:208)
com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:244)
javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
com.interwoven.ui.base.impl.auth.AuthenticationFilter.handleInvalidAuthentication(AuthenticationFilter.java:163)
com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:198)
com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:105)


note The full stack trace of the root cause is available in the Apache Tomcat/5.0.27 logs.


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Apache Tomcat/5.0.27

nipper

Are you trying to log into TeamSite ? Or OpenDeploy ? This forum is for OpenDeploy

It also will help if you provide the version # of the product, what URL you are using
and waht you see.