Event reporting system not reporting

13adam13

I am trying to set up the Event reporting feature of 6.0.1 for the first time (though I have been using OD for a while).

In my reciever, when I installed it (new install v-6.0.1), I specified to use the reporting feature, and it looks like my eventReportingconfig is properly configured for me(listed here).

<eventReportingConfiguration>
    <log name="openDeployPublisherLog"
         path="E:\Interwoven\OpenDeployNG\log\GD1WPHOMEPRO_publisher.log"
         append="true"/>
    <process name="OpenJMS" ....>
        <environment name="OPENJMS_CP" value="E:\Interwoven\OpenDeployNG\openjms\lib\openjms-0.7.2.jar" />
        <environment name="OPENJMS_RMI_PORTS" .../>
    </process>
    <jndiContext ...>
            <connection exceptionListener="com.interwoven.deploy.event.TExceptionListener">
                <property name="useLog" value="openDeployPublisherLog"/>
                <session transactional="false"
                         acknowledgeMode="CLIENT_ACKNOWLEDGE">
                    <publisher name="openDeployPublisher" topic="InterwovenEvents"/>
                </session>
            </connection>
        </connectionFactory>
    </jndiContext>
</eventReportingConfiguration>

This is my adminEventReportingConfig.xml

<odReportingConfiguration hostName="gd1wpnetapp02.mercer.com">
    <log name="openDeploySubscriberLog"
         path="E:/Interwoven/AdminServer/odadmin/log/GD1WPNETAPP02_subscriber.log"
         append="true"/>
    <log name="databaseLog"
         path="E:/Interwoven/AdminServer/odadmin/log/GD1WPNETAPP02_database.log"
         append="true"/>
    <database name="ReportingDB"
              className="org.hsqldb.jdbcDriver"
              connectionString="jdbc:hsqldb:E:/Interwoven/AdminServer/odadmin/db/eventReporting.db">
        <property name="user" value="sa" />
        <property name="password" value="" />
    </database>
    <odNode host="GD1WPHOMEPRO" port="9173"  version="6.0.1" />
</odReportingConfiguration>

9173 is the ODAdmin port and the url specified in attribute of the jndiContext attribute on the reciever

I keep getting this error on the client, and the events don't seem to be hitting the AdminUI

[Thread-5] ERROR - Error loading JNDI context JndiContext-9.
[Thread-5] INFO  - Reason: no such object in table
[Thread-5] WARN  - Skipping JNDI context JndiContext-9 and all its subordinate objects.

I am using the default Hypersonic database, though I know it is for demo purposes. I wanted to get the reporting figured out before I set up a database for it. I have reset the DB several times (per the Od Admin guide).

Can someone please indicate what part of the puzzle I am missing?

--Adam Wilson

Edited by 13adam13 on 11/11/05 11:41 AM (server time).

Migrateduser

Hi Adam,

The portions of the eventReportingConfig you have included look fine. Assuming you haven't modified it, it should work. Just to be sure though, after you start the receiver be sure to check the od.log and, since it appears you're on Windows, the od.err files. Errors are most likely to appear there. You can also look for a similar error in the <odhome>/log/<hostname>_eventReporting.log. on the receiver. That will narrow the problem to the receiver.

Next, the easiest way to get this "error" is to start the AdminServer before the OpenDeploy receiver (in this case). The AdminServer will try to connect, but will not be able to and will show this message. It will try to reconnect every five minutes (showing the message again if it fails) until it connects. In this case, it is not really so much of an error, but more of a warning that the receiver is not running.

The third possibility is that there is a firewall issue between the two machines. If that might be the case, check the docs for what ports need to be opened.

Thanks,
Mike


--
Mike Szela
Sr. Member of Technical Staff
Interwoven, inc.