hi,
I want to know the use of work queue category and work queue policy. what is the core purpose of using them?
please help.
thanks
Prachi
Hi,
Workqueue are assumed for group of people. You send a task to a group (not to all user). Each people from the group (workqueue) can tak into account the task.
From the Documentum Administrator User Guide:
"Queue categories are like folders in which you organize your work queues. Categories
can be designed to resemble your business model’s hierarchy enabling you to drill
though different categories to locate your work queue in a logical representation of
your organization. Work queue categories must be created before creating the related
work queues."
Work queue policy sort of governs the queue items in the particular queue to which the policy is applied.
It governs the following:
a) triggering notification when the count of unfinished tasks reaches a defined number (Threshold)
b) triggering of notification when the priority of a un-processed task reaches a defined number (Max Priority)
c) setting the initial priority value for a task entering the queue
d) value by which the priory has to be increased when the system runs the dm_QmPriorityAging job (Increment Priority)
e) The percent used to randomly decide if the work item must be routed to another processor for a quality assurance check (Percent Quality Check)
