DFS - UCF failing for file names with Special character such as " ´ "

DUser

Hi,

We are using DFS 6.7 SP1 for uploading the documents in Documentum.

It works fine until the file name or path doesn't contain any special character.

If the file name or path contains any special character such as "´" or "Ţ" it fails.

Here is the log from DFS:-

11:15:32,503 INFO [DFS] com.emc.documentum.fs.rt.context.impl.SessionManagerFactory - I_SET_UP_ALLOW_TRUSTED_LOGIN

11:15:32,503 DEBUG [DFS] com.emc.documentum.fs.rt.context.impl.SessionManagerProxy - Calling method: setIdentity

11:15:32,503 DEBUG [DFS] com.emc.documentum.fs.rt.context.impl.SessionManagerProxy - Calling method: toString

11:15:32,503 DEBUG [DFS] com.emc.documentum.fs.rt.context.impl.SessionManagerFactory - Created new session manager: com.documentum.fc.client.impl.session.SessionManager@1666de0 for token: temporary/127.0.0.1-1330013732441--2939001000986782569

11:15:32,503 DEBUG [DFS] com.emc.documentum.fs.rt.context.impl.SessionManagerProxy - Calling method: getSession

11:15:32,534 DEBUG [DFS] com.emc.documentum.fs.rt.context.impl.SessionManagerProxy - Retrieved session for docbase: envoydevgl from session manager: com.documentum.fc.client.impl.session.SessionManager@1666de0; with identity: DfLoginInfo{user=pwcEnvoyUser, periodicAuth=true} duration: 31ms

11:15:32,534 DEBUG [DFS] com.emc.documentum.fs.rt.context.impl.SessionManagerProxy - Calling method: release

11:15:32,534 DEBUG [DFS] com.emc.documentum.fs.rt.context.impl.UcfSessionManagerServer - activity session id =EB471CB9FDB27A32DDDA9715EF7BA628 HTTPSessionID=EB471CB9FDB27A32DDDA9715EF7BA628

11:15:32,550 DEBUG [DFS] com.emc.documentum.fs.rt.context.impl.UcfSessionManagerServer - activity session id =EB471CB9FDB27A32DDDA9715EF7BA628 HTTPSessionID=EB471CB9FDB27A32DDDA9715EF7BA628

11:15:32,550 DEBUG [DFS] com.emc.documentum.fs.services.impl.ContentUtil - validateContents: started

11:15:32,550 DEBUG [DFS] com.emc.documentum.fs.rt.context.impl.SessionManagerProxy - Calling method: getSession

11:15:32,550 DEBUG [DFS] com.emc.documentum.fs.rt.context.impl.SessionManagerProxy - Retrieved session for docbase: envoydevgl from session manager: com.documentum.fc.client.impl.session.SessionManager@1666de0; with identity: DfLoginInfo{user=pwcEnvoyUser, periodicAuth=true} duration: 0ms

11:15:32,550 DEBUG [DFS] com.emc.documentum.fs.rt.context.impl.UcfSessionManagerServer - activity session id =EB471CB9FDB27A32DDDA9715EF7BA628 HTTPSessionID=EB471CB9FDB27A32DDDA9715EF7BA628

11:15:32,550 DEBUG [DFS] com.emc.documentum.fs.services.impl.adapters.dfc.PersistentObjectAdapter - init: dataObject->[TEST_SPECIAL´CHAR] [id =null] PROPERTIES [object_name=TEST_SPECIAL´CHAR|request_id=US-001234|client_id=12345|document_type=DELIVERABLE|rdc=AR|authors=xxxzus501|service_category_id=test]

11:15:32,550 DEBUG [DFS] com.emc.documentum.fs.services.impl.adapters.dfc.PersistentObjectAdapter - init: dataObject.getIdentity()->null

11:15:32,550 DEBUG [DFS] com.emc.documentum.fs.services.impl.adapters.dfc.PersistentObjectAdapter - init: m_internalTypedObject->com.emc.documentum.fs.services.impl.adapters.dfc.InboundPackageItemAdapter@8b4880

11:15:32,550 DEBUG [DFS] com.emc.documentum.fs.rt.context.impl.SessionManagerProxy - Calling method: getSession

11:15:32,550 DEBUG [DFS] com.emc.documentum.fs.rt.context.impl.SessionManagerProxy - Calling method: release

11:15:32,784 DEBUG [DFS] com.emc.documentum.fs.rt.impl.notification.UcfSessionNoficationMonitorAdapter - notifyEvent: notificationCode->UCF_I_FILE_NOT_FOUND , message->File not found at C:\Temp\TEST_SPECIAL´CHAR.txt , promptType->1 , listValues->null

11:15:32,800 DEBUG [DFS] com.emc.documentum.fs.rt.context.impl.SessionManagerProxy - Calling method: release

11:15:32,800 DEBUG [DFS] com.emc.documentum.fs.rt.context.impl.SessionManagerProxy - Calling method: flushSessions

11:15:32,800 DEBUG [DFS] com.emc.documentum.fs.rt.context.impl.UcfSessionManagerServer - activity session id =EB471CB9FDB27A32DDDA9715EF7BA628 HTTPSessionID=EB471CB9FDB27A32DDDA9715EF7BA628

11:15:32,893 DEBUG [DFS] com.emc.documentum.fs.rt.impl.notification.UcfSessionNoficationMonitorAdapter - close:

11:15:32,893 DEBUG [DFS] com.emc.documentum.fs.rt.impl.notification.NotificationManager - progressEnded: e = ProgressEvent{m_progress=100, m_stepName='null', m_stepNumber=-1, m_maximum=100, m_minimum=0, m_indeterminate=false, m_fileName=null}

11:15:32,893 DEBUG [DFS] com.emc.documentum.fs.rt.impl.notification.NotificationManager - updateProgress: new progressInfo->ProgressInfo{progress=100, stepName='null', stepNumber=-1, maximum=100, minimum=0, indeterminate=false, providerName='UCF', fileName='null'}

11:15:32,893 DEBUG [DFS] com.emc.documentum.fs.rt.context.impl.FixedDelayCleanupCache - REMOVED replacement value for key: ActivityInfo{activityId='51', sessionId='EB471CB9FDB27A32DDDA9715EF7BA628', initiatorSessionId='null', autoCloseConnection=true, closed=true, targetDeploymentId='null', initiatorDeploymentId='null'}, com.emc.documentum.fs.rt.impl.notification.NotificationManager$1@cdf6ee

11:15:32,893 DEBUG [DFS] com.emc.documentum.fs.rt.impl.notification.NotificationManager - getStatus: ProgressInfo{progress=100, stepName='null', stepNumber=-1, maximum=100, minimum=0, indeterminate=false, providerName='UCF', fileName='null'}

11:15:32,893 ERROR [DFS] com.emc.documentum.fs.services.core.ObjectServiceWebService - "Create" operation failed for object: [TEST_SPECIAL´CHAR] [id =null] PROPERTIES [object_name=TEST_SPECIAL´CHAR|request_id=US-001234|client_id=12345|document_type=DELIVERABLE|rdc=AR|authors=xxxzus501|service_category_id=test]. File not found at C:\Temp\TEST_SPECIAL´CHAR.txt

com.emc.documentum.fs.services.core.CoreServiceException: "Create" operation failed for object: [TEST_SPECIAL´CHAR] [id =null] PROPERTIES [object_name=TEST_SPECIAL´CHAR|request_id=US-001234|client_id=12345|document_type=DELIVERABLE|rdc=AR|authors=xxxzus501|service_category_id=test]. File not found at C:\Temp\TEST_SPECIAL´CHAR.txt

at com.emc.documentum.fs.services.core.impl.execution.proto.transformation.CoreServiceExceptionContext.execute(CoreServiceExceptionContext.java:31)

at com.emc.documentum.fs.services.core.impl.execution.proto.payload.FailOnExceptionPayloadPolicy.execute(FailOnExceptionPayloadPolicy.java:28)

at com.emc.documentum.fs.services.core.impl.execution.proto.payload.PayloadPolicy.execute(PayloadPolicy.java:33)

at com.emc.documentum.fs.services.core.impl.execution.proto.payload.PayloadPolicy.execute(PayloadPolicy.java:1)

at com.emc.documentum.fs.services.core.impl.execution.proto.transformation.DataPackageToDataPackagePayloadAdapter.execute(DataPackageToDataPackagePayloadAdapter.java:27)

at com.emc.documentum.fs.services.core.impl.ObjectService.create(ObjectService.java:99)

at sun.reflect.GeneratedMethodAccessor148.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.emc.documentum.fs.rt.context.impl.ReflectionServiceInvoker.invoke(ReflectionServiceInvoker.java:40)

at com.emc.documentum.fs.rt.impl.tx.TxInvocationHandler.invoke(TxInvocationHandler.java:29)

at com.emc.documentum.fs.rt.context.impl.SoapServiceInvocationHandler.invoke(SoapServiceInvocationHandler.java:56)

at com.emc.documentum.fs.rt.context.impl.ContextCacheCleanupHandler.invoke(ContextCacheCleanupHandler.java:28)

at com.emc.documentum.fs.rt.context.impl.ServiceContextCleanupHandler.invoke(ServiceContextCleanupHandler.java:31)

at com.emc.documentum.fs.rt.context.impl.HandlerChainExceptionInvocationHandler.invoke(HandlerChainExceptionInvocationHandler.java:35)

at com.emc.documentum.fs.rt.context.impl.UcfServiceInvocationHandler.handleUCF(UcfServiceInvocationHandler.java:69)

at com.emc.documentum.fs.rt.context.impl.UcfServiceInvocationHandler.invoke(UcfServiceInvocationHandler.java:49)

at com.emc.documentum.fs.rt.context.impl.OperationOptionsHandler.invoke(OperationOptionsHandler.java:72)

at com.emc.documentum.fs.rt.context.impl.FileRegistryCleanupHandler.invoke(FileRegistryCleanupHandler.java:25)

at $Proxy143.create(Unknown Source)

at com.emc.documentum.fs.services.core.ObjectServiceWebService.create(ObjectServiceWebService.java:38)

at sun.reflect.GeneratedMethodAccessor147.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.sun.xml.ws.api.server.InstanceResolver$1.invoke(InstanceResolver.java:246)

at com.sun.xml.ws.server.InvokerTube$2.invoke(InvokerTube.java:146)

at com.sun.xml.ws.server.sei.EndpointMethodHandler.invoke(EndpointMethodHandler.java:257)

at com.sun.xml.ws.server.sei.SEIInvokerTube.processRequest(SEIInvokerTube.java:93)

at com.sun.xml.ws.api.pipe.Fiber.__doRun(Fiber.java:598)

at com.sun.xml.ws.api.pipe.Fiber._doRun(Fiber.java:557)

at com.sun.xml.ws.api.pipe.Fiber.doRun(Fiber.java:542)

at com.sun.xml.ws.api.pipe.Fiber.runSync(Fiber.java:439)

at com.sun.xml.ws.server.WSEndpointImpl$2.process(WSEndpointImpl.java:243)

at com.sun.xml.ws.transport.http.HttpAdapter$HttpToolkit.handle(HttpAdapter.java:471)

at com.sun.xml.ws.transport.http.HttpAdapter.handle(HttpAdapter.java:244)

at com.sun.xml.ws.transport.http.servlet.ServletAdapter.handle(ServletAdapter.java:135)

at com.sun.xml.ws.transport.http.servlet.WSServletDelegate.doGet(WSServletDelegate.java:129)

at com.sun.xml.ws.transport.http.servlet.WSServletDelegate.doPost(WSServletDelegate.java:160)

at com.sun.xml.ws.transport.http.servlet.WSServlet.doPost(WSServlet.java:75)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:173)

at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182)

at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)

at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:241)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)

at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)

at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)

at java.lang.Thread.run(Thread.java:662)

Caused by: com.emc.documentum.fs.services.core.CoreServiceException: Create contentful action with identity: "[TEST_SPECIAL´CHAR] [id =null] PROPERTIES [object_name=TEST_SPECIAL´CHAR|request_id=US-001234|client_id=12345|document_type=DELIVERABLE|rdc=AR|authors=xxxzus501|service_category_id=test]" failed. File not found at C:\Temp\TEST_SPECIAL´CHAR.txt

at com.emc.documentum.fs.services.core.impl.execution.proto.dfc.CreateAction.createContentfulWithoutSaving(CreateAction.java:203)

at com.emc.documentum.fs.services.core.impl.execution.proto.dfc.CreateAction.createObject(CreateAction.java:89)

at com.emc.documentum.fs.services.core.impl.execution.proto.dfc.CreateAction.execute(CreateAction.java:66)

at com.emc.documentum.fs.services.core.impl.execution.proto.dfc.CreateAction.execute(CreateAction.java:1)

at com.emc.documentum.fs.services.core.impl.execution.proto.util.GraphDataObjectHandler.executeAction(GraphDataObjectHandler.java:45)

at com.emc.documentum.fs.services.core.impl.execution.proto.util.GraphDataObjectHandler.executeAction(GraphDataObjectHandler.java:1)

at com.emc.documentum.fs.services.core.impl.execution.proto.util.graph.GraphProcessor.checkAndProcessNode(GraphProcessor.java:82)

at com.emc.documentum.fs.services.core.impl.execution.proto.util.graph.GraphProcessor.resolveNode(GraphProcessor.java:52)

at com.emc.documentum.fs.services.core.impl.execution.proto.util.graph.GraphProcessor.processGraph(GraphProcessor.java:22)

at com.emc.documentum.fs.services.core.impl.execution.proto.util.ParentToChildRecursion.execute(ParentToChildRecursion.java:30)

at com.emc.documentum.fs.services.core.impl.execution.proto.util.ParentToChildRecursion.execute(ParentToChildRecursion.java:1)

at com.emc.documentum.fs.services.core.impl.execution.proto.transformation.CoreServiceExceptionAdapter.execute(CoreServiceExceptionAdapter.java:32)

at com.emc.documentum.fs.services.core.impl.execution.proto.util.SymmetricActionChain.execute(SymmetricActionChain.java:21)

at com.emc.documentum.fs.services.core.impl.execution.proto.transformation.CoreServiceExceptionContext.execute(CoreServiceExceptionContext.java:27)

... 58 more

Caused by: com.emc.documentum.fs.services.core.impl.execution.proto.dfc.DfcOperationException: Create contentful action with identity: "[TEST_SPECIAL´CHAR] [id =null] PROPERTIES [object_name=TEST_SPECIAL´CHAR|request_id=US-001234|client_id=12345|document_type=DELIVERABLE|rdc=AR|authors=xxxzus501|service_category_id=test]" failed. File not found at C:\Temp\TEST_SPECIAL´CHAR.txt

... 72 more

Caused by: com.emc.documentum.fs.rt.impl.ServiceFrameworkRuntimeException: Ucf processing failed.

at com.emc.documentum.fs.rt.impl.ucf.server.ServerPackageProcessorFactory$PackageProcessorWrapper.preProcess(ServerPackageProcessorFactory.java:125)

at com.emc.documentum.fs.services.core.impl.execution.proto.dfc.CreateAction.createContentfulWithoutSaving(CreateAction.java:196)

... 71 more

Caused by: com.documentum.ucf.common.UCFException: File not found at C:\Temp\TEST_SPECIAL´CHAR.txt

at com.documentum.ucf.server.contentpackage.impl.ImportPackageProcessor.processError(ImportPackageProcessor.java:460)

at com.documentum.ucf.server.contentpackage.impl.ImportPackageProcessor.processLocalFileResponse(ImportPackageProcessor.java:345)

at com.documentum.ucf.server.contentpackage.impl.ImportPackageProcessor.executeAcceleratedProcessRequest(ImportPackageProcessor.java:311)

at com.documentum.ucf.server.contentpackage.impl.ImportPackageProcessor.acceleratedModePreProcess(ImportPackageProcessor.java:230)

at com.documentum.ucf.server.contentpackage.impl.ImportPackageProcessor.preProcess(ImportPackageProcessor.java:66)

at com.emc.documentum.fs.rt.impl.ucf.server.ServerPackageProcessorFactory$PackageProcessorWrapper.preProcess(ServerPackageProcessorFactory.java:121)

... 72 more

11:15:32,909 INFO [DFS] com.emc.documentum.fs.rt.impl.ExceptionUtil - Exception parameter marshalling fails: null

javax.xml.bind.MarshalException

- with linked exception:

[javax.xml.bind.JAXBException: class com.emc.documentum.fs.datamodel.core.DataObject nor any of its super class is known to this context.]

at com.sun.xml.bind.v2.runtime.MarshallerImpl.write(MarshallerImpl.java:328)

at com.sun.xml.bind.v2.runtime.MarshallerImpl.marshal(MarshallerImpl.java:254)

at javax.xml.bind.helpers.AbstractMarshallerImpl.marshal(AbstractMarshallerImpl.java:75)

at com.emc.documentum.fs.rt.impl.ExceptionUtil.getSerializedXmlString(ExceptionUtil.java:265)

at com.emc.documentum.fs.rt.impl.ExceptionUtil.serializeAttribute(ExceptionUtil.java:212)

at com.emc.documentum.fs.rt.impl.ExceptionUtil.getStackTrace(ExceptionUtil.java:176)

at com.emc.documentum.fs.services.core.ObjectServiceWebService.create(ObjectServiceWebService.java:45)