Visual Annotate encoding snapshots

Hi,

TeamSite 6.5 SP 1
Solaris 9
Encoding ISO-8859-1 (Spanish)

We are using Visual Annotate for validating contents, but when reviewers save a snapshot with their annotations, the special Spanish characters can´t correctly visualize. Where can we setting the encoding in Visual Annotate?

Thanks in advance
Regards

Edited by fgomez on 11/15/05 07:42 AM (server time).

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Comments

helloworld

Yes, there is the same problem in my case. The html document is UTF-8 encoding, but after save snapshot, the encoding change to ANSI, the content is displayed incorrectly. Any one can help? Thanks !

helloworld

fgomez,
Have you a solution yet ?

Troublemaker

Dears,

I got the same problem in 6.7.1. Anyone of you has a solution?

Thanks!

TommyWillB

Was a Support Case opened with Interwoven so that this could be turned into an engineering bug?

https://support.interwoven.com/sfdc/caseAdd.asp

mdang

Visual Annotate will support annotating multi-language document starting from TeamSite 6.7.2. TS 6.7.2 will be released in a month or so.

VA has not supported non-English document before.

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