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I think this is a nice list of items that should be monitored and managed:
Short base:
- View/purge log files
- Keep services running
- Schedule jobs
- 3th-line support issues
- Transformation (ADTS) services
- Indexing services
Long base:
- Synch groups/users with LDAP
- Backup/restore
- Add storage when full
- Auditing data and purge it
- Architecture with loadbalancing/failover/distibuted configurations
- Installation
- Configure files/objects
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