OD Reciever - Windows Service will not run "JVM...exit code 18"

We are participating in the Microsoft TAP "Technology Adoption Program" and are working with the Longhorn Server Beta.

After installing the ODReciever on Windows Longhorn Server, the Windows Service "Interwoven OpenDeploy 60 Service" will not run. An error is thrown in the Application Event Log for the source "iwod60" with a description of "The Java Virtual Machine has exited with a code of 18, the service is being stopped."

Clearly the OS is not supported as it is Beta. Though if anyone has any ideas how we might be able to get past this error, please post them.

If Interwoven Support is willing to work with us, understanding you do not support this OS, that would be outstanding!

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Comments

stefanmaier

Hi,
do you have error messages in any OD log ([ODHOME]\od.err or [ODHOME]\od.log)?
Does the service only stop if you start a depoyment or if you try to start the OD service itself?

Stefan

SteveCole

The Service stops within a couple seconds of trying to start the Service. No deployments involved.

The od.err file is empty (0 bytes).

The od.log file does have some information and is showing some FileNotFound Expections...

SVR: 2006-03-31 18:22:35 GMT+00:00 Begin initialization of OpenDeploy server.
SVR: 2006-03-31 18:22:35 GMT+00:00 Version: 6.0.1.0.0 Build 41860 Interwoven 20041018
SVR: 2006-03-31 18:22:35 GMT+00:00 Using time zone: Greenwich Mean Time
SVR: 2006-03-31 18:22:35 GMT+00:00 Using locale: en_US
SVR: 2006-03-31 18:22:35 GMT+00:00 Using file encoding: Cp1252
SVR: 2006-03-31 18:22:35 GMT+00:00 Using OpenDeploy home directory: E:\Quixtar.com\Applications\Interwoven\OpenDeployNG
SVR: 2006-03-31 18:22:36 GMT+00:00
--License info--
License Information
Product Type : receiver
Trial Period (days) : 0

-----------------
No license expiration date
FileNotFoundException: E:\Quixtar.com\Applications\Interwoven\OpenDeployNG\install\odlic_datadeploy (The system cannot find the file specified)
SVR: 2006-03-31 18:22:36 GMT+00:00 DataDeploy License not found
FileNotFoundException: E:\Quixtar.com\Applications\Interwoven\OpenDeployNG\install\odlic_intelligentdelivery (The system cannot find the file specified)
SVR: 2006-03-31 18:22:36 GMT+00:00 Intelligent Delivery License not found
SVR: 2006-03-31 18:22:36 GMT+00:00 Got arguments: E:\Quixtar.com\Applications\Interwoven\OpenDeployNG\etc\deploy.cfg
SVR: 2006-03-31 18:22:36 GMT+00:00 Reading configuration file: E:\Quixtar.com\Applications\Interwoven\OpenDeployNG\etc\deploy.cfg
SVR: 2006-03-31 18:22:36 GMT+00:00 RMI server binding hostname/IP address not requested in deploy.cfg file.
SVR: 2006-03-31 18:22:36 GMT+00:00 Will use default which is the local hostname.
SVR: 2006-03-31 18:22:36 GMT+00:00 RMI server binding hostname/IP address in Java property is null.
SVR: 2006-03-31 18:22:36 GMT+00:00 Using server config file specified in deploy.cfg: E:\Quixtar.com\Applications\Interwoven\OpenDeployNG\etc\odrcvr.xml
SVR: 2006-03-31 18:22:36 GMT+00:00 Using server nodes config file specified in deploy.cfg: E:\Quixtar.com\Applications\Interwoven\OpenDeployNG\etc\odnodes.xml
SVR: 2006-03-31 18:22:36 GMT+00:00 Server log directory E:\Interwoven\OpenDeployNG\log specified in server config file does not exist.
SVR: 2006-03-31 18:22:36 GMT+00:00 Using default server log directory E:\Quixtar.com\Applications\Interwoven\OpenDeployNG\log.
SVR: 2006-03-31 18:22:36 GMT+00:00 Using OpenDeploy Server log file: E:\Quixtar.com\Applications\Interwoven\OpenDeployNG\log\lnulb06_odrcvr.log
SVR: 2006-03-31 18:22:36 GMT+00:00 Using Reporting log file: E:\Quixtar.com\Applications\Interwoven\OpenDeployNG\log\lnulb06_eventReporting.log
SVR: 2006-03-31 18:22:36 GMT+00:00 Start logging to OpenDeploy server log.

Adam Stoller

The Service stops within a couple seconds of trying to start the Service. No deployments involved.

The od.err file is empty (0 bytes).

The od.log file does have some information and is showing some FileNotFound Expections...

SVR: 2006-03-31 18:22:35 GMT+00:00 Begin initialization of OpenDeploy server.
[...]
SVR: 2006-03-31 18:22:36 GMT+00:00
--License info--
License Information
Product Type : receiver
Trial Period (days) : 0

That looks a bit suspicious

-----------------
No license expiration date
FileNotFoundException: E:\Quixtar.com\Applications\Interwoven\OpenDeployNG\install\odlic_datadeploy (The system cannot find the file specified)
SVR: 2006-03-31 18:22:36 GMT+00:00 DataDeploy License not found

This can be ignored if you're not using DataDeploy

FileNotFoundException: E:\Quixtar.com\Applications\Interwoven\OpenDeployNG\install\odlic_intelligentdelivery (The system cannot find the file specified)
SVR: 2006-03-31 18:22:36 GMT+00:00 Intelligent Delivery License not found

This can be ignored if you're not using Intelligent Delivery option

SVR: 2006-03-31 18:22:36 GMT+00:00 Got arguments: E:\Quixtar.com\Applications\Interwoven\OpenDeployNG\etc\deploy.cfg
SVR: 2006-03-31 18:22:36 GMT+00:00 Reading configuration file: E:\Quixtar.com\Applications\Interwoven\OpenDeployNG\etc\deploy.cfg
SVR: 2006-03-31 18:22:36 GMT+00:00 RMI server binding hostname/IP address not requested in deploy.cfg file.
SVR: 2006-03-31 18:22:36 GMT+00:00 Will use default which is the local hostname.
SVR: 2006-03-31 18:22:36 GMT+00:00 RMI server binding hostname/IP address in Java property is null.
SVR: 2006-03-31 18:22:36 GMT+00:00 Using server config file specified in deploy.cfg: E:\Quixtar.com\Applications\Interwoven\OpenDeployNG\etc\odrcvr.xml
SVR: 2006-03-31 18:22:36 GMT+00:00 Using server nodes config file specified in deploy.cfg: E:\Quixtar.com\Applications\Interwoven\OpenDeployNG\etc\odnodes.xml
SVR: 2006-03-31 18:22:36 GMT+00:00 Server log directory E:\Interwoven\OpenDeployNG\log specified in server config file does not exist.
SVR: 2006-03-31 18:22:36 GMT+00:00 Using default server log directory E:\Quixtar.com\Applications\Interwoven\OpenDeployNG\log.
SVR: 2006-03-31 18:22:36 GMT+00:00 Using OpenDeploy Server log file: E:\Quixtar.com\Applications\Interwoven\OpenDeployNG\log\lnulb06_odrcvr.log
SVR: 2006-03-31 18:22:36 GMT+00:00 Using Reporting log file: E:\Quixtar.com\Applications\Interwoven\OpenDeployNG\log\lnulb06_eventReporting.log
SVR: 2006-03-31 18:22:36 GMT+00:00 Start logging to OpenDeploy server log.

Migrateduser

we are having the same error...what is wrong ..trial expire....