Error on Import - but import is successful

Hi,

When I try to import a document from my desktop to my test docbase, I see the following error in my localhost Tomcat log (but the document is imported successfully):

14:27:24,382 ERROR [http-8080-3] com.documentum.web.common.Trace - Operation failed : C:\Program Files\Documentum\Shared\DfRegistryWin32.dll: Can't load IA 32-bit .dll on a AMD 64-bit platformjava.lang.UnsatisfiedLinkError: C:\Program Files\Documentum\Shared\DfRegistryWin32.dll: Can't load IA 32-bit .dll on a AMD 64-bit platform        at com.documentum.registry.DfRegistryWin32.<init>(DfRegistryWin32.java:93)        at com.documentum.registry.DfClientRegistry.<init>(DfClientRegistry.java:60)        at com.documentum.operations.DfOperation$DfOperationsClientRegistryHelper.getClientRegistry(DfOperation.java:1260)        at com.documentum.operations.DfOperation.getClientRegistry(DfOperation.java:272)        at com.documentum.operations.stepactions.DfFlushRegistry.execute(DfFlushRegistry.java:27)        at com.documentum.operations.steps.impl.OperationStep.executeStep(OperationStep.java:108)        at com.documentum.operations.steps.impl.OperationStep.execute(OperationStep.java:41)        at com.documentum.operations.impl.OperationExecutionEngine.execute(OperationExecutionEngine.java:51)        at com.documentum.operations.DfOperation.execute(DfOperation.java:401)        at com.documentum.operations.inbound.impl.InboundOperation.execute(InboundOperation.java:104)        at com.documentum.operations.inbound.DfImportOperation.execute(DfImportOperation.java:96)        at com.documentum.web.contentxfer.DFCOperationSupport.execute(DFCOperationSupport.java:61)        at com.documentum.web.contentxfer.ContentTransferService.execute(ContentTransferService.java:377)        at com.documentum.web.contentxfer.JobAdapter.execute(JobAdapter.java:108)        at com.documentum.job.async.AsyncJobManager$AsyncTimerJob.executeJob(AsyncJobManager.java:236)        at com.documentum.job.async.AsyncJobManager$AsyncTimerJob.run(AsyncJobManager.java:215)        at java.util.TimerThread.mainLoop(Timer.java:555)        at java.util.TimerThread.run(Timer.java:505)

Is it due to clash between 32bit vs 64-bit DLLs? I could not understand it clearly. Surprisingly even with error, the document is imported successfully. I am sure why it is behaving so. Any clue?

Please share your knowledge and experiences.

Thanks.

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Accepted answers

aflowers001

in dfc.properties use

dfc.registry.mode=file

as the 32bit DLL is not supported on Windows 64-bit.

All comments

lastnitescurry

Please share your knowledge and experiences for figuring this out and then you might get some more responses

VadimYakovlev

try putting the key dfc.registry.mode=File

in your dfc.properties

athati

Thanks Vadim.

The key dfc.registry.mode=windows already exists in my webtop's dfc.properties file. Is this dfc.properties file (under webtop\WEB-INF\classes) you are talking about?

Thanks.

VadimYakovlev

athati, I mean the dfc.properties used by the DFC on your desktop during the document import (wherever it is located - you know better). I bet you use the 64-bit version of windows, aren't you?

athati

Thanks Vadim.

I am doing import using my localhost Webtop and I am looking at the dfc.properties file for that Webtop under WEB-INF\classes. I see the same dfc.properties file under C:\Documentum\config. I am not sure which dfc.properties file I have to look into.

I am using Windows 7 SP1 64bit Operating System.

Thank you very much.

DCTM_Guru

Look in WEB-INF/classes.

The one in C:\Documentum\Config is for think clients (eg Composer).

aflowers001

in dfc.properties use

dfc.registry.mode=file

as the 32bit DLL is not supported on Windows 64-bit.

VadimYakovlev

Yes, I meant "file"

dfc.registry.mode=File

Sorry