Documentum 5.3 SP6 Repository Install Error

maxjohnm

Hello,

Could some one help me fix the problem I'm having while trying to setup a new repository. I'm trying to install Documentum CS 5.3 SP6 on Linux 5 and Oracle 10.2.0 database. CS and docbroker got installed fine but have hit a road block while creating a new repository. I get following error while doign so.

Error - The installer did not find native service entry: TESTSERVICE for poctest. Please read error log /opt/documentum_new/product/5.3/install/dmadmin.ServerConfigurator.log for more information.

I have ensured the tnsnames.ora file is at the right location and has correct data.

tnsnames.ora

TESTSERVICE =

  (DESCRIPTION =

    (ADDRESS = (PROTOCOL = TCP)(HOST = XX.XX.XX.****)(PORT = 1521))

    (CONNECT_DATA =

     (SERVER = DEDICATED)

     (SID = TESTSERVICE)

    )

  )

dmadmin.ServerConfigurator.log

Install user decided to set repository name to poctest.

Install user decided to set repository ID to 12345.

Install user decided to set repository description to Poc Repository.

Install user decided to set service name to TESTSERVICE.

I have also verified environment variables ORACLE_HOME and TNS_ADMIN are accurate. Let me know if more details are needed about the issue.

Thanks in Advance

John

pettitk

Not sure on your errors, but I imagine that you can find it in powerlink. Just an FYI… 5.3 is VERY old. Are you sure you want to install that old of a product? Pretty sure its EOL already. If you are installing so you can test an upgrade, then I understand. If you are installing to use as a viable system soon, you should go to a newer version. If you just need a development envionrment, download the xCP solution from powerlink/Developer network. Its just fine for development purposes and playing.