BPM SMTP activity NullPointerException

Hi,

I have a problem with the "SMTP activity" in BPM 6.7

When the workflow tries to send an email, the log file "bpm-runtime.log" generates the following error and the sending fails!!!

[com.documentum.bpm.services.BPSIntegrationFramework] - BPSIntegration method failed to execute in

Process Template: 'my-process' - Activity: 'TEST SMTP' - Activity Template: 'SMTP Activity Template'

[com.documentum.bpm.services.BPSIntegrationMethod] - null in Process Template: 'my-process' - Activity: 'TEST SMTP'.

Workitem: '4a01e2408000020d'

Workflow: 'my-process' - '4d01e2408000015a'

Activity: 'TEST SMTP' - '4c01e2408002618e'

Process: 'my-process' - '4b01e2408001c4c2'

java.lang.NullPointerException

at javax.mail.internet.MimeUtility.checkAscii(MimeUtility.java:1365)

at javax.mail.internet.MimeUtility.encodeWord(MimeUtility.java:664)

at javax.mail.internet.MimeUtility.encodeText(MimeUtility.java:472)

at com.documentum.bps.email.outbound.EmailSender.createMessage(EmailSender.java:102)

This is my example conf:

Performer: workflow supervisor

Regards

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Are you using Copy node for "To:" in the Email Message data mapper?

Hi,

thanks for your interest.

I use "get email address" node for "TO" and "FROM".

Have you tried just using static values for To and From? This will isolate if the problem has to do with getting those values.

Your email Body seems to be null ?

Do you had attached file ?

You have used Data Mapping Function as "GetEmailAddress" This will Query dm_user to return an e-mail address for the user.

Try below workarounds

Create 2 process variables and make default value as the e-mail address for both 'to' and 'from' .
In the process data mapping activity using "Copy" Data Mapping Function connect both 'process variables to "To" and "From" address resptvly.

Note(Your From address should be a valid user of your E-mail server for eg(James SMTP user))

(Or)

Use "Concat" Data Mapping Function in process data mapping activity and hardcode the static e-mail addresses in one param and leave the other param blank. Connect only to destination side "To" and "From" resptvly

Hope it helps

--Arun