java.lang.NoClassDefFoundError: com/documentum/services/dam/df/transform/IProfileService

Hi Team,

I get the following error while trying to execute one auto activity.

2012-06-27 05:05:05,453 ERROR [http-0.0.0.0-9091-1] [com.emc.xcelerator.activities.CreateNewPDFObject] - com/documentum/services/dam/df/transform/IProfileService in Process Template: 'Print_Service' - Activity: 'CreatePDFRenditions'.
Workitem: '4a02333e8004d102'
Workflow: 'Print_Service 2012-06-27' - '4d02333e8004d90e'
Activity: 'CreatePDFRenditions' - '4c02333e801eb93e'
Process: 'Print_Service' - '4b02333e801eb933'

java.lang.NoClassDefFoundError: com/documentum/services/dam/df/transform/IProfileService
at com.emc.xcelerator.activities.CreateNewPDFObject.findProfile(CreateNewPDFObject.java:145)
at com.emc.xcelerator.activities.CreateNewPDFObject.doTask(CreateNewPDFObject.java:89)
at com.documentum.bpm.rtutil.WorkflowMethod.execute(WorkflowMethod.java:188)
at com.documentum.bpm.rtutil.AbstractWorkflowMethod.executeMethod(AbstractWorkflowMethod.java:34)
at com.documentum.bpm.rtutil.GenericWorkflowMethod.execute(GenericWorkflowMethod.java:126)
at com.documentum.bpm.rtutil.GenericWorkflowMethod.execute(GenericWorkflowMethod.java:301)
at com.documentum.bpm.rtutil.GenericWorkflowMethod.execute(GenericWorkflowMethod.java:64)
at com.documentum.mthdservlet.DfMethodRunner.runIt(Unknown Source)
at com.documentum.mthdservlet.AMethodRunner.runAndReturnStatus(Unknown Source)
at com.documentum.mthdservlet.DoMethod.invokeMethod(Unknown Source)
at com.documentum.mthdservlet.DoMethod.doPost(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:173)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:241)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
at java.lang.Thread.run(Thread.java:736)

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Comments

DCTM_Guru

Make sure that you installed DAM dar file in your global registery/repository. Also verify that the username/pwd to global registery is correct in the dfc.properties file.

AjoshGopi

Hi Johny, Thanks for the information. Can you please tell me if i also need to install Digital Asset Manager or just installation of DAM dar files would do.

Also our Content Server is Version 6.6 Patch 19.

Can you please guide me with the exact dar details.

I see the following dars .

1. Intellectual Property Dar, Version 6.5 SP5

2. Rich Media Services DAR, Version 6.7SP1

3. Transformation DAR, Version 6.7SP1

Also please let me know if i can install any of the above dars as they are either of a lower version or vise versa. Thank you

DCTM_Guru

You shouldnt install newer DAR files on 6.6 content server. I just noticed that you are using xcelerator:

com.emc.xcelerator.activities.CreateNewPDFObject

I suggest you contact the xcelerator creator/owner and ask them which DAR file you need to install.

AjoshGopi

Johny, Is there any other alternative like API's which can be used to create renditions. Please advise

DCTM_Guru

Do you have CTS/DTS installed? If so, you can just use the queue api to queue document to be rendered. I wouldnt be surprised if this xcelerator is doing the same thing.