custom theme not picked

When i log in through different users for some users documentum 6.6 theme is getting picked instead of the custom theme... When i run through ecclipse or also through server the same issue is happening and there are no code related to theme changes ...Only for the past few days this is happening.. Can anybody help out why this is happening???? and how to solve it...???

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DCTM_Guru

Theme selection can be overridden based on user preference. Have the user click on Preferences and select the custom theme and see if this works this way.

gugusri

I am having a a custom application where user preference is disabled for all users... In app.xml i have code to set the default theme as <default-theme>customtheme</default-theme>..... Here the customtheme is the theme that i want to use for all the users..... The base theme is documentum theme..

DCTM_Guru

Do these computers have different version of JRE?