email problem using iw_solution_email.ipl

iw_store

Hi ALL,

I am using iw_solution_email.ipl to send email through my work flow, iam getting following error:

SMTP RCPT command failed:
SPAM-Relay detected
at /data/software/iw/iw-home/local/config/wft/bt-btw-p-solutions/iw_solution_email.ipl line 796


My Task is as follows :

declare_task('email_send',
name => $localizer->format('send mail'),
description => $iw_user,
type => "externaltask",
owner => $iw_areaowner,
areavpath => $iw_workarea,
command => "$iwperl $email_ipl -t \""
. $localizer->format('send mail') . "\"",
variables => {
"iw_mailheader_pt" => $director_email_header_template,
"iw_mailbody_pt" => $director_email_body_template,
"iw_mailbody_text_pt" => $director_email_text_body_template });

$email_ipl is nothing but $email_ipl = /data/software/iw/iw-home/local/config/wft/bt-btw-p-solutions/iw_solution_email.ipl

and My Header is :

<headers>
<to>
<addr>****@yyy.com</addr>
</to>
<!-- You can CC additional addresses. For example: -->
<cc>
<addr>****@yyy.com</addr>
</cc>
<!-- From the owner of the email task -->
<from>
<iwov_emailmap user='{iw_value name="dcr.workflowinformation.task[1].description"/}' />
</from>
<!-- Use the description of the Review task as the subject -->
<subject>Get Portal FastTrack approval from TeamSite Support</subject>
</headers>


Any Help will Be, Helpful to me.

Sanjeev.

Adam Stoller

SMTP RCPT command failed:
SPAM-Relay detected
at /data/software/iw/iw-home/local/config/wft/bt-btw-p-solutions/iw_solution_email.ipl line 796

You need to talk to your Mail / SMTP server maintainer - and spend a bit of time tracking down the email as it attempts to go through the system.

Most likely the email is coming "From" an address which is not being recognized as a valid address for that server -or- the Sender (the owner of the process actually attempting to send the email) and the "From" address do not match and thus the mail server believes this is an attempt to send spam - and is thus denying the receipt of the email.

The script in question appears to be a locally customized version of the iw_solution_email.ipl script - so I have no idea what is on / around line 796 in that script - most likely it's something like:

$msg->send();

which isn't going to tell you a heck of a lot.

You might try inserting the following line before the actual attempt to send the email and see if that helps resolve problems: $ENV{MAILADDRESS} = $from_email;(this presupposes that $from_email is defined in your script to be the address being used for the 'From' header in the email.

--fish
Senior Consultant, Quotient Inc.
http://www.quotient-inc.com